Key Accounts Manager - Manufacturing - Vaco

Our client, a leader in the motor vehicle manufacturing industry, is seeking a seasoned Key Accounts Manager to oversee and grow key client relationships. This individual will be responsible for maintaining existing accounts while identifying and pursuing new business opportunities within those accounts. As a strategic partner to clients, the ideal candidate is responsible for developing and maintaining long-term relationships with key clients, deeply understanding their needs, and proactively providing solutions to ensure their satisfaction and maximize sales opportunities.
Key Day to Day Responsibilities:

• Responsible for contributing to and overseeing all client business activities related to the entire sales life cycle.
• Act as the primary point of contact for all client interactions.
• Analyze and manage current and new relationships to deliver on client needs.
• Ongoing Account maintenance and management to fulfill client needs and drive company sales.
• Handling of daily customer calls regarding commercial activity, contracts, and pricing.
• Hosting clients onsite and creating an agenda based on client needs.
• Coordination of internal teams to meet clients' specific requirements.
• Act as a voice for each client within MSW, ensuring their needs are considered across different departments.
• Quickly address any client concerns and issues, providing timely solutions to maintain satisfaction.

Key Attributes of the Job:

• Relationship Building: Cultivate strong, trusting relationships with key accounts by utilization of regular communication, proactive outreach, and understanding business goals and challenges of the client.
• Account/Strategic Planning: Develop and execute strategic account plans tailored to each key client, identifying potential growth areas and opportunities to expand business. This includes conducting a Needs Analysis to find pain points and identify suitable product or service solutions.
• Account Management: Maintain and strengthen relationships with existing key accounts to ensure client satisfaction, retention, and growth.
• New Business Development: Identify and secure new business opportunities by understanding client needs and presenting tailored solutions. This includes identifying opportunities to cross and upsell additional products of services.
• Collaboration: Partner with internal teams (e.g., engineering, production, operations, accounting) to ensure client deliverables are met on time and to specification.
• Negotiation: Negotiate contract terms and pricing with key accounts to ensure mutually beneficial agreements.
• Market Analysis: Monitor automotive industry trends and competitor activities to identify opportunities and risks.
• Sales Reporting: Prepare and present reports on account performance, forecasts, opportunities, and client feedback to leadership.
  

Qualifications

• Education: Bachelor's degree required, with a strong foundation in sales or business development.
• Experience:
• Proven history as a seasoned sales professional with expertise in account management and business development in the manufacturing or automotive sector.
• Project Manager experience.
• Must have APQP (Advanced Product Quality Planning) experience.
• Experience working with large OEMs in the automotive industry.
• Sales reporting and forecasting experience.
• Proven track record of achieving sales targets and managing lengthy and complex sales cycles.
• Salesforce CRM experience.
• Skills:
• Understanding of business operations, market dynamics and financial analysis.
• Proven record of achieving sales targets and managing lengthy and complex sales cycles.
• Strong ability to build rapport, trust, and long-lasting relationships with clients.
• Highly proficient with sales quoting and facilitating the sales process from start to close.
• Proficiency in CRM tools and sales forecasting.
• Ability to read prints and suggest changes and improvements to clients and the Engineering team.
• Excellent communication and negotiation abilities.
• Strong organizational and time management skills.
• Experience with Microsoft office, specifically PowerPoint to present information and data to clients.
• Cultural Fit: Results-driven with a collaborative and entrepreneurial mindset.