Key Accounts Executive, Retail Enterprise - SPS COMMERCE

About Us:   

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that’s transforming the global retail supply chain!     

Position Summary:   

We’re seeking a KEY ACCOUNTS EXECUTIVE – Retail is responsible for establishing and nurturing relationships with top retail executives to champion SPS solutions. This position demands advanced strategic sales acumen, deep expertise in retail supply chain processes, and the ability to drive long-term goals despite complex challenges. The role involves leading comprehensive relationship management, collaborating cross-functionally to ensure customer success, and skillfully negotiating contracts to secure high-value partnerships. This role will adeptly penetrate new markets and deliver persuasive executive-level presentations that motivate purchase decisions and foster sustained growth.

Key Responsibilities:   

• Establish and sustain relationship with top-tier executives across Retailers to advocate SPS solutions that address critical business challenges and enhance market competitiveness
• Formulate and implement sophisticated sales strategies tailored for complex and dynamic market environments, ensuring adaptability and responsiveness to market trends
• Drive the organization towards long-term objectives, demonstrating resilience and innovative problem-solving to overcome obstacles
• Exhibit deep expertise in core retail supply chain processes including order, inventory, and invoice management, ensuring seamless integration and optimization of customer experiences and operational efficiencies
• Lead ongoing relationship management from initial engagement through to the execution of the Community program, collaborating with cross-functional teams to deliver sustained value and growth for Fortune 200 Retailers
• Foster robust collaboration with internal teams, ensuring transparent communication of key account insights to garner support and drive customer success
• Utilize SPS’ Community Service to proactively identify and resolve latent issues, applying strategic mitigation practices to enhance client outcomes
• Strategically penetrate new business markets, leveraging advance business acumen and negotiation skills to establish SPS as a trusted partner despite brand recognition challenges
• Lead the development and negotiation of complex contract terms, ensuring mutually beneficial agreements that support long-term partnerships
• Craft and deliver compelling executive-level presentations that influence and drive client decisions, securing high-value deals and fostering long-term relationships

Location:   

In this hybrid role, you will be required to work onsite from our Minneapolis office two days per week.    

Required Qualifications:   

• Bachelor’s degree OR a combination of some post-secondary education AND 8+ years of relevant experience in Sales
• 8+ years of experience with a successful track record in sales generated by one’s own leads/prospecting and selling complex service, technology, or software solutions into new accounts
• Demonstrated success selling a new-to-market concept, acting as an evangelist for that solution
• Oral, written, and presentation skills with the ability to communicate effectively at all levels of the organization
• Proven experience in new territory development with a “roll-up-your-sleeves” mentality and a well-disciplined sales approach

Preferred Qualifications:   

• Prior software, supply chain management, and/or retail systems process or consulting experience.
• Experience working with large software companies, huge retailers and/or merchandising buyers
• Prior Retail and SaaS sales experience
• Experience with Salesforce, snowflake

What We Offer:   

SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.   

We value diversity, equity and inclusion and believe our differences make us, our customers and our communities stronger. We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.