Key Account Manager - Technology Resource Group
Southfield, MI
About the Job
RESPONSIBILITIES
REQUIREMENTS
WORK ENVIRONMENT
- Customer contact and sales for OEM and Tier 1 customers - Automotive interior trim
- Primary focus on long-term sustainability and profitable growth of all strategic business
- Relationship management
- Integrated development of global strategy for products, projects and innovation
- Regional acquisition management
- Regional commercial plan management (e.g. RFQ, Business Plan, GAP closure, raw material compensation, PCR)
- Improve operating results through negotiation strategies, change management, cash management through accounts receivable collections and tooling reimbursement management
- Coordination of interface and communication between customer and company
- Liaise with engineering, operations, divisional headquarters and strategic business field leads to meet quality, delivery, price and service targets
- Define market trends and customer requirement for product planning
- Define customer related product roadmap
- Define key Business Plan/Strategic Plan targets
- Achieve Business Plan targets for growth, revenue and profitability
- Support Business Development Managers on troubleshooting top customer concerns
- Coordinate Account Management for market trends and competitive intelligence data
- Provide input for OEM Account Manager performance evaluations to achieve goals
REQUIREMENTS
- Bachelors Degree preferred - Engineering related preferred
- 5-10 years business experience in a OEM / Automotive customer facing role or client service type background (experience working with OEM Purchasing / Buyers)
- Must have experience with automotive interior trim (plastic, injection molded related components)
- Understanding of IATF 16949 and ISO processes
WORK ENVIRONMENT
- Fully remote position
- Travel 25% in US, Mexico area customers
- Annual trip to Asia parent company
Source : Technology Resource Group