Key Account Manager - Arvato

Your Tasks

• The Account Manager has end to end responsibility for operational and financial processes for the particular client, including client engagement and negotiation on a daily basis
• Initiates and delivers on order fulfillment, kitting and assembly, returns management, and multiple process improvement projects in both a B2B and B2C environment
• Responsible for complete P&L ownership
• Full engagement and collaboration with finance and operations teams
• Develops client presentations and participates in new product launches and overall development of the client
• Manages all client related day to day issues, reporting and invoicing. Serves as liaison between customer, client service representative, procurement, management staff, operational departments and other distribution and logistics personnel
• Performs other special assignments as directed by Business Unit Directors
• Working in a collaborative team environment, managing a client services delivery team responsible for oversight of operations in achieving service level agreements, efficiencies and quality measurements
• Planning of all logistics related activities for upcoming launches, display builds and distribution orders for both B2B and eCommerce B2C deliveries
• Additionally you will have oversight in the following processes-Invoicing, Global Status Reporting, QBR- Preparation/Analysis/Presentation, Project Management, Continuous Process Review

Your Profile

• B.A. or B.S. degree or equivalent work experience preferred
• WMS knowledge in a distribution environment, SAP preferred
• Minimum three year Project or Account Management experience
• Must possess financial analysis skills
• Good PC skills and high proficiency with MS Office

We Offer

• Medical, Dental, Vision, Life Insurance, and Disability Pay.
• 401(k) with company matching up to 6%.
• Paid Time Off, including paid holidays.
• Flexible Spending Accounts.
• Voluntary benefits such as legal and financial assistance, pet insurance, and more.
• Employee Assistance Program.
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
• Commuter benefits.
• Employee engagement activities.