Key Account Manager at Offix LLC

Primary Responsibilities

To lead the team to:

• Office Products Industry Knowledge
• To consistently meet and exceed monthly Quotas in Revenue, Gross Profit %, Gross Profit Dollars, and net new revenue
• To engage with and further build customer relationships with existing assigned Offix customers. Ensure you achieve Offix' Customer Touch minimum standards with all assigned accounts
• To achieve Offix' minimum activity levels as outlined in our Activity Level document and/or documented 1-on-1's
• To accurately and timely input data into our CRM to build the assignment opportunity base
• Respond to customers, prospects, and co-workers in a timely manner; via telephone, email, or written
• Meet or exceed budgeted revenue, gross profits and/or expense goals
• Develop promotable salespeople
• Have a continuous 3-month business development plan
• Build a 3-month career plan with each salesperson, which includes weekly/monthly updates
• Communicate all needs to sales team, providing as much advanced notice as possible
• Provide top management with business and/or activities plans as requested
• Conduct daily/weekly plan and review sessions will all salespeople to include driving key activities, client strategy, coaching, and problem solving
• Conduct monthly and quarterly reviews with sales team
• Maintain a sales force in which all sales employees have the capacity to work and produce at quota level or greater
• Maintain 100% manpower in all sales territories
• Make effective, timely deselection decisions on team members
• Maintain a system of interviewing/recruiting that will ensure a bench of qualified sales candidates
• Provide accurate activity driven forecasts and sales reports in a timely manner
• Monitor and track all sales employees' daily activities via CRM tool
• Respond quickly and appropriately to all salesperson activity/or results deviations
• Give comprehensive new hire training to all salespeople to include all aspects of the salesperson's job description
• Ensure that the working environment is positive and uplifting by maintaining a professional office environment
• Study behavior of all salespeople for behavior deviations and/or behavioral inconsistencies
• Provide specific methods of group involvement to ensure intellectual and career growth

Activities - Tasks Skills

• Be able to work as a team
• Have a valid driver's license and reliable transportation, good driving record and proof of car insurance
• Be able to communication effectively by phone, electronically and in person
• Must demonstrate an appropriate level of emotional intelligence and personal responsibility
• Must be able to meet a deadline
• Must be able to multi-task

• Bachelor's degree required
• 5+ years of sales management experience required
• Industry experience
• Proficiency in MS Office products required
• 2 or more years of business to business selling experience (office product industry preferred)
• Knowledge of networking and solutions is valued

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