Key Account Manager - Enerpac Tool Group

ENERPAC - Who we are?

Enerpac Tool Group Corp. is a premier industrial tools, services, technology and solutions provider serving a broad and diverse set of customers in more than 100 countries. The Company makes complex, often hazardous jobs possible safely and efficiently. Enerpac Tool Group's businesses are global leaders in high pressure hydraulic tools, controlled force products, and solutions for precise positioning of heavy loads that help customers safely and reliably tackle some of the most challenging jobs around the world. The Company was founded in 1910 and is headquartered in Menomonee Falls, Wisconsin. Enerpac Tool Group common stock trades on the NYSE under the symbol EPAC.

For further information on Enerpac Tool Group and its businesses, visit the Company's website at https://www.enerpactoolgroup.com/.

Summary - basic function of the role

Responsible for product sales and rental in assigned location/accounts with a focus on the Oil & Gas, PowerGen, and Fabrication markets.

Shift: Monday - Friday, evenings and weekends may be required

Job Duties and Responsibilities

• Manages an assigned sales market and territory.
• Establish contact with existing clients to maintain and build future relationships within assigned customer base. Candidate must have strong territorial management skills, along with establishing new clients through cold calling, research, and networking within the assigned territory.
• Candidate will be versatile to be a "hands-on" salesperson when needed and be able to conduct presentations to upper-level personnel when required.
• Must be technically competent to understand applications as well as problem solver for customer's issues. The candidate must possess the skills to assess the customers' needs and solutions sell. Must have the ability to probe, question, and gather specific information about the customer, his needs and track the information for short- and long-term projects.
• Candidate must be an experienced, self-starter that understands territory management, time management and has strong customer service skills and is self-motivated.
• Complete reports regarding itineraries, expenses, sales calls, leads, and other related matters (Sales Force)
• Candidate will be expected to travel within the assigned territory. Travel will be via car or air, depending on time, budget, and customer constraints. It is estimated that overnight travel will encompass 10% of their time.
• Liaise with internal sales support and operations staff on equipment requirements, quotations, orders, or follow up to ensure customer's needs are met.
• Work closely with management to ensure company goals and objectives are being met within the territory. In addition, relay competitive information and new market or product requirements to grow the Hydratight line and maintain reputation as a leader in our field.
• Ensure all HSEQ rules and regulations are communicated and enforced throughout the Organization. Proactively participate to safety awareness and improvement.
• Always represent Enerpac Tool Center in a professional manner, both internally and externally. To follow the published processes and comply with all company policies and procedures. Be an ambassador for the businesses, ensure that Health & Safety always comes first.

• Must have experience working with Microsoft programs and sales CRM/database programs.
• Must be a self-starter, motivated, and familiar with tooling applications within the industries listed.
• Must be experienced in forecasting, budgeting, and developing a territory with little supervision. Candidate will be held accountable for the financial results of the assigned territory.
• Ability to read, analyzes, and interprets common scientific and technical journals, financial reports, legal documents, and technical design drawings.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community and be a strong problem solver.
• Ability to compose quotations and generate correspondence to customers, end users, and representatives that conforms to a prescribed style and format.
• Ability to effectively present information to management and public groups when required.
• Ability to work with mathematical concepts such as bolt load/psi/ft. lbs. calculations, statistical inference, and fundamentals. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations such as pricing/profit levels.
• Will have strong mechanical aptitude.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.

Bachelor's degree (BA) from four-year college or university in business, sales, or a similar field; or 5 or more years related experience in industrial sales in infrastructure and fabrication markets; or equivalent combination of education and experience.

Physical Demands

Employee may have to lift documents/work materials up to 30 pounds in weight. Employee may have to lift tools up to 100 pounds in weight. Employee will have to be able to walk/climb to a variety of primary work locations, including traveling by air/auto to remote sites. This can include occasional ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like. Employee may move themselves in different positions to accomplish tasks in various environments including tight and confined spaces. Employee will need to move about to accomplish tasks or move from one worksite to another. Employee will need to operate machinery and/or power tools, motor vehicles, and heavy equipment. Employee will need to listen, understand, and speak with team members in person, telephonically, and electronically at all levels within a diverse workforce and with supported organizations. Employee will need to assess the accuracy, neatness, and thoroughness of the work assigned. Employee can work in front of a personal computer and telephone for long periods of time. Will have repetitive motions that include the wrists, hands, and/or fingers.

Work Environment

Primary work environment is temperature-controlled office setting or a typical warehouse environment but may also be visiting different customers where following appropriate safety protocols at the location would be required. While in the warehouse or visiting customers, employee may be exposed to high/low temperatures, outdoor elements (such as precipitation and wind), high levels of noise, hazardous conditions, poor ventilation, small and/or enclosed spaces, or adverse environmental conditions.

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Direct Reports

N/A

Key External Contacts/Clients

Inside Sales

Customer Focused Relationships

Shop Technicians

Diversity Statement

We are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We will ensure your application is fairly considered and if hired, you will have an equitable opportunity to give your best at work, not because we're required to, but because it's the right thing to do. Enerpac Tool Group will provide reasonable accommodations within the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, reach out to our Talent Acquisition Team for additional information.

If you're looking for a unique, exciting career with variety and potential for growth, Enerpac Tool Group offers challenges & extraordinary rewards for people on a global scale

The above statements reflect the general details necessary to describe the principle functions of the job described and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.

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