Kennel Attendant Lead - Broadmore Pet Retreat

Broadmore Pet Retreat is seeking a full-time lead kennel attendant with a passion for providing top notch care, and a desire to grow with a company of like-minded individuals! Starting pay range is $16 per hour with raises based on performance. Ideal candidate will be a kind, conscientious, and detail-oriented caregiver with a flexible schedule and a drive to lead! We strive to provide a safe, fun, and rewarding work environment, with a focus on productive teamwork.

Duties include: 

• Shining Example: Setting the standard for optimum operation of your center; adhering to Village Pet Care operating policies and leading the team by example.
• Training: Teaching staff their roles and providing them with the advice and resources necessary to succeed.
• Accountability: Taking charge of the facility in the absence of the General Manager and Assistant Manager and communicating all necessary information up through the chain of leadership, including notes about dog behavior, supply needs, and potential incidents.
• Playgroup Supervision: Overseeing a playgroup of dogs and managing their behavior and playtime.
• Canine Knowledge: Learning animal behavior in order to provide a safe environment, including studying canine body language and learning how to make dogs comfortable in a kennel and playgroup environment.  
• Cleaning: Managing the cleanliness of our kennels and play areas and maintaining the highest possible cleaning standards. Cleaning toys, washing dishes, mopping floors, vacuuming hair, and taking care of unpleasant doggy messes are critical aspects of the job! 
• Daily Care: Feeding pets according to parents’ instructions; making sure all dogs have fresh water, clean bedding, and a comfortable space to stay overnight. May also include administering medication according to veterinary instructions.
• Problem Solving: Use common sense to solve problems as it relates to dogs in our care. 
• Be Proactive: Work with initiative to take on an array of tasks in our center. 
• Work Together: Communicating effectively with other team members—working at a doggie daycare is fun, but only if everyone is on the same page! 
• Guest Service: Must have excellent customer service skills and be enthusiastic about talking with pet parents about their family members!
• Safety First: Able to follow established safety protocols to the letter to ensure a safe and fun environment for our guests—and ourselves!
• Must love dogs: We have a lot of them! 

The perfect candidate will embody these qualities:

• Leadership: A natural leader—will ideally have previous leadership experience, and a natural drive to take the lead.
• Dependable: Able to be counted on to be present, focused, and make sure facility is run to standards and safety protocols followed
• Tech Savvy: Comfort with computers and technology and learning/operating kennel software
• Team Player: Works together well with others to make sure all duties are completed and our guests are cared for
• Good Communicator: Able to properly, promptly, and effectively communicate with other team members, management, and pet parents
• Flexibility: A flexible schedule. Willingness to work evenings, weekends, and holidays as needed.
• Attention to Detail: Uses keen observation skills to make sure guests are safe and comfortable, and to report any issues as they arise
• Animal Experience: Previous petcare/animal experience preferred, but not required. Love for animals a must!
• Dog Friendly: Comfortable with dogs of all sizes and breeds—we see it all!
• Physical Stamina: An ability to stand/work upright for multiple hours at a time, in all weather types; able to lift at least 50 lbs and remain active throughout your shift. This is a physically demanding job!

If you’re the right candidate, we’d love for you to join our team! Benefits for all team members at Broadmore include discounted daycare and boarding for your own dog, with additional benefits available for full time employees like medical/vision/dental plans and 401k! Pay starts at $16/hr.