Junior Software Trainer - ASRC Federal Holding Company
Alexandria, VA 22314
About the Job
ASRC Federal Professional Services is currently seeking a Jr. Instructor / IT Trainer to join our team at the US Patent and Trademark Office/USPTO in Alexandria, VA. Candidates must live within commuting distance of Alexandria, VA.
Roles/Responsibilities:
* Conducts user training courses with a primary focus on automation tool training and assistance.
* Organizes training classes, and assists with scheduling, manages a library of digital materials, assists with scheduling and conducting virtual training via WebEx.
* Facilitates training committee meetings.
* Can provide training on major automation tools provided at the USPTO.
* Training may be via formal or informal settings including classroom training, presentations, demonstrations, one-on-one assistance and providing hotline assistance.
* Assists with modifications or customization of existing training materials.
* For formal training sessions, ensures all training materials are available, ensures all equipment is functional prior to start of session.
* May be asked to test new products from the user's viewpoint and provide input to help clarify training requirements.
* Some advanced skills using MS-Access skills greatly preferred
If you have experience teaching and would like to enter a new career or if you have worked on a help desk but trained users as a part of your responsibility, we would like to talk with you today. Trainers and Teachers are encouraged to apply!
* Four-year degree or an Associate's degree (preferred major in education, training or related field but not required); education requirement may be waived for four (4) years of relevant in education/training.
* Two years of experience providing training, preferably in an adult learning setting.
* Education requirement can be waived for six or more years of relevant training experience.
* Must be able to work in a demanding production oriented position.
* Must have strong communication skills.
* Eligibility requirements for this position include successful completion of a well-developed training course on four major proprietary systems in order to meet internal certification requirements within 120 days of receiving their equipment.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled