Junior Program Assistant - Credence Management Solutions, LLC

Overview

Job Location: Washington, DC     

Telework Eligible: Yes, at least 3 days per week in-person reporting at Washington, DC office.

Remote Eligible: No

Summary Statement

Credence Management Solutions employs hard-working, passionate individuals who bring innovation, accountability, and a growth mindset to the many missions we support across the US Federal Government. Employee empowerment is part of the fabric of our corporate culture through which we emphasize opportunity, recognition, reward, and retention. At Credence, we follow the principles of servant leadership and believe that serving and supporting others is critical to both our individual and collective achievements. We have only one measure of success. Yours.

We are hiring for positions under the Global Health Training, Advisory, Support Contract (GHTASC) in support of the U.S. Agency for International Development (USAID) Bureau for Global Health (GH). These roles deliver institutional support services in a wide range of technical areas at the junior, mid-, senior, and expert levels.

We are a diverse, enthusiastic family of subject matter experts, business professionals, and practitioners who all share a common goal of providing excellent services to our government customers. If you want to work in a dynamic and fast-growing environment with highly motivated colleagues, then Credence is the right place for you!

Credence Management Solutions is seeking a Junior Program Assistant.  See below for more information on this exciting opportunity and apply to join Credence today!

Position Summary

The Junior Program Assistant provides administrative services to USAID as an institutional support contractor under the GHTASC contract.

The Junior Program Assistant performs a variety of routine and complex administrative duties. These duties range from scheduling briefings and meetings and maintaining program files, collating information, and facilitating correspondence. The Junior Program Assistant supports various project management teams and provides input on related work. The Junior Program Assistant works with other staff in the office to assist in areas such as onboarding new staff and providing overall administrative support. The Junior Program Assistant is expected to become familiar with USAID business systems and technical issues and policies pertaining to the health focus area(s) of the team to support the office in day-to-day functions. The Junior Program Assistant must develop a strong working knowledge of applicable USAID policies, guidelines, practices, and procedures. The Junior Program Assistant ranks tasks in order of importance and impending deadlines and handles several tasks simultaneously, works in multiple teams, and seeks guidance when needed.

Salary Range

Full salary range for this position is $58,929 to $86,060 per year, with the starting salary determined based on candidate’s knowledge, skills, experience, as well as budget availability.

Responsibilities include, but are not limited to the duties listed below

• Schedule, organize, provide logistical support, and take notes for meetings, workshops, and events, which includes reserving conference rooms or other appropriate facilities, preparing agendas, notifying participants, setting up equipment and providing technology support, assembling background and informational materials, and distributing meeting notes.
• Maintain filing systems and assist with monitoring, reviewing, updating, and retiring office files, both paper and electronic.
• Maintain and support administrative and financial tracking systems and assist in the design and maintenance of spreadsheets and databases to support these systems. 
• Assist with reviewing, researching, identifying, analyzing, and updating program and technical information.
• Assist in the preparation of various program documents and correspondence, ensuring that all documentation is complete and in compliance with USAID rules, regulations, and standards.
• Assist technical experts in supporting the field, including helping to track, oversee, coordinate, and report on field activities.
• Respond to Mission requests and help coordinate field requests for TA and provide support, as appropriate.
• Assist with budget preparation, analysis, and funds tracking as well as preparation of materials for results reviews, financial reviews, and budget requests.
• Support working groups, country teams, and A/CORs in program coordination and project management duties.
• Assist in data collections exercises, analysis of data, and any required synthesis of analytics into memos, presentation slide decks, etc. 
• Assist in strategic communications and knowledge management. 
• Provide administrative support for hiring actions and onboarding of new staff.
• Assist with administrative travel tasks.
• Manage office supply requests and inventory.
• Provide phone, IT technical, and other appropriate backstopping support to assist the division,
• the office, and the bureau on an as-needed basis.
• Help in maintenance of leave, travel, timekeeping, and training schedules.
• Greet and assist office visitors.
• Assist with collection, return, and tracking of Government Furnished Equipment (GFE).
• Assist with administrative tasks supporting the office leadership team.
• Other duties as assigned.

Education, Requirements and Qualifications

• Bachelor’s degree and 1 year of relevant experience, Associate’s degree and 3 years of relevant experience, or High School diploma and 5 years of relevant experience.
• US Citizenship or US Permanent Residency with the ability to obtain and maintain a Facility Access clearance is required. For Permanent Residents, this means having resided in the US for at least 3 of the past 5 years.
• Experience performing diverse administrative functions in a fast-paced environment.
• Excellent analytical and communication (written and verbal) skills.
• Strong organizational skills with ability to prioritize and handle multi-tasking well.
• Proven ability to effectively manage one’s time and resources to ensure that work is completed efficiently.
• Strong leadership and interpersonal skills and high emotional intelligence with the ability to build relationships and communicate effectively with people of varied professional, cultural, and educational backgrounds.
• Proficiency in Microsoft suite of programs (e.g., Word, Excel, PowerPoint) and Google platforms (e.g., Gmail, google docs, etc.).

Competencies/Performance Criteria  

• Innovation: Takes initiative to propose new ideas/approaches and demonstrates ability to find new and better ways to accomplish work
• Client Service: Communicates with clients, handling any issues politely and efficiently; understands and is available to clients; maintains pleasant and professional image.
• Accountability: Takes ownership of work responsibilities and holds high standards. Keeps commitments and takes appropriate actions to ensure obligations are met. Pursues efficiency and effectiveness and adheres to organization policies and procedures.
• Interpersonal Skills: Works in cooperation with others and communicates effectively with co-workers, supervisors, subordinates, clients, and other outside contacts.
• Continual Learning: Assesses and recognizes own strengths and weaknesses; pursues professional development that is aligned with organizational role, contribution, and goals; proactively shares knowledge with others to foster learning across the organization.

Prior to submitting your application your resume must include relevant paid and non-paid experience showing dates held with month, year and hours worked per week for each position. Please ensure that all relevant experience and education is documented on your resume. There is no limitation to resume length; updates to resumes will not be accepted during the interview and selection process.