Junior IT Network Administrator - Trusource Solutions

Job Title: Junior IT Network Administrator

Overview

The Junior IT Network Administrator plays a vital role in maintaining the integrity of an organization’s network infrastructure. As an entry-level position, this role is essential in providing day-to-day operational support and assisting senior IT staff in ensuring the availability, performance, and security of network systems. The junior administrator will be involved in setting up, administering, and troubleshooting various network devices, including routers, switches, and firewalls. Providing technical support to end-users, documenting procedures, and participating in network upgrades are crucial elements of this position. By contributing to the organization’s overall IT goals, the Junior IT Network Administrator will gain valuable hands-on experience and knowledge that can facilitate career growth in the IT industry.

Key Responsibilities

Assist in the configuration and management of network devices, including routers and switches.

Troubleshoot connectivity issues and server problems in a timely manner.

Provide technical support to end-users for network-related issues.

Document network configurations, processes, and troubleshooting steps.

Monitor network traffic and performance to ensure optimal operation.

Assist in implementing network security measures and policies.

Participate in the installation of new hardware and software.

Collaborate with senior IT staff on network upgrade projects.

Conduct routine maintenance checks on network systems.

Maintain an inventory of network equipment and software.

Help manage access control lists and user permissions.

Support the implementation of backup processes for network systems.

Assist in the troubleshooting and resolution of server-related issues.

Attend training sessions for new technologies and equipment.

Contribute to the development of IT documentation, including user manuals.

Required Qualifications

Associate’s degree in Information Technology, Computer Science, or related field.

Basic knowledge of networking concepts and protocols.

Familiarity with common network devices and their configuration.

Experience with Windows and Linux operating systems.

Understanding of firewall and VPN technologies.

Prior internship or work experience in IT support is a plus.

Certifications such as CompTIA Network+ or Cisco CCNA are advantageous.

Strong analytical and problem-solving skills.

Ability to work independently and in a team environment.

Excellent verbal and written communication skills.

Willingness to learn and adapt to new technologies.

Knowledge of common troubleshooting tools and techniques.

Strong attention to detail and organizational skills.

Basic project management skills are a plus.

Flexibility to work on call or after hours as needed.

There is No Relocation Assistance.