Junior HR Data Administrator to conduct daily transactional and data entry responsibilities and resp at S.I. Systems Ltd.

Location: 5296 Harvest Lake Dr Loveland CO

Our agricultural client is looking for a Junior HR Data Administrator to conduct transactional and data entry responsibilities and respond to employee payroll inquiries

Purpose:

Reporting to the Team Lead, HR Support Services in Loveland, CO the Administrator, HR Support Data Administrator is the first point of contact for all North America and Canada employees and HR colleagues by ServiceNow cases or Phone Support in relation to HR inquiries pertaining to HR Policies & Procedures, Pay, Benefits, Leaves and Retirement, liaising with Tier 2 or other HR Colleagues to help resolve or escalate complex issues. Responsible for the day to day Transactional and Data Entry work within the HR Shared Services Center (HRSSC) by providing accurate and timely support within agreed team SLA’s and KPI’s.

Responsibilities:

• Act as first point of contact for all inquiries received by telephone or the case management system from Employees, Supervisors and HR colleagues in relation to HR or Payroll Policies and Processes
• Perform all job-event HR transactional and data entry changes (excluding HR Staff) for Hires (including I9 process and New Hire Benefit Enrollment), Position Changes, Pay Changes, Terminations and Retirements
• Provide guidance and support in relation to Benefit and Retirement questions, assist with enrollment and ensure that all appropriate paperwork and information is received. Support employees with password resets, walking through provider tools and help with technical issues where able
• Maintain employee-related data where Employee Self Service provision is unavailable
• Provide support and educate employees on the use of systems such as Employee Self Service, Emp Center, EZ Labor or third-party resources including Equifax (i.e. navigation, functional assistance)
• Achieve mastery of HR SSC knowledge by engaging in cross training activities to upskill your ongoing personal knowledge and experience of all areas within the HRSSC group
• Support the ongoing development and continuous improvement initiatives within the HR Shared Service Center by participating in activities such as the review and update of process documentation and team ways of working

Must Haves:

• 2-3+ years in HR Data Administration
• SAP or SuccessFactors HR Master Data
• SharePoint or HR Intranet
• US HR business rules and legislative requirements
• State pay regulations
• Case resolutions/tracking systems (ServiceNow)
• MS Office

Education:

• Diploma, Associates Degree or equivalent