Jr. Full Stack Engineer (Contact Center Technologies) - City National Bank
Charlotte, NC 28210
About the Job
Overview:
*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
FULL STACK ASSOCIATE ENGINEER
WHAT IS THE OPPORTUNITY?
As a member of the Digital Technologies Group, the Associate Full Stack Engineer is responsible for designing, developing and maintaining legacy and "Cloud First" applications written primarily in C# and focused on .Net Core and Azure cloud platform. The group is continuously working to improve our Agile, Engineering, and DevOps practices and this role will be expected to actively participate in these efforts. At its core, this role requires great problem solving skills and C#/.Net, Java, Python and full stack coding capability. This role will need to effectively communicate, collaborate, and influence engineering and business team members across many projects and departmental boundaries. Under supervision and guidance from Senior Members of the Team or Management, the Associate Full stack Engineer develops both front-end and back-end solutions within an application development team. The Associate Full Stack Engineer is developing professional expertise and continues to acquire higher levels of knowledge and skill in own discipline
What you will do
- Will assist & participate in the design & development of cross-functional, multi-platform application systems.
- Writing great quality code with a drive for automated testing and validation based on the You Build You Own (YBYO) model.
- Perform moderate engineering activities for performance tuning, monitoring, deployment and production support.
- Participate, Research, influence and implement vendor dependency to simplify the architecture within defined scope
- Implement, maintain and update CI/CD pipelines on a cloud environment within defined scope.
- Assist & work with business partners, architects and other groups to identify technical and functional needs of systems based on priority.
- Collaborate with multiple, enterprise-wide distributed performing teams to deliver new capabilities in business applications.
- Design and develop API’s for Omni-channel clients under technical guidance from senior members of the Team
- May participate in all other appropriate projects required.
Must-Have*
- Bachelor's Degree or equivalent
- Minimum of 1 year experience in system design, administration, application software and operations (school experience accepted) And
- Minimum of 6 month experience working as a part of a team developing and designing digital products (school experience accepted).
Skills and Knowledge
- Experience or exposure in JavaScript development frameworks and tooling: Angular, React, VueJS, & Gulp, Grunt, Yarn, etc.
- Experience with NICE CXone Studio and integrating with APIs, and Salesforce.
- Experience with Contact Center Technologies leveraging Advanced Voice Recognition, Conversational AI, and Natural Language Processing
- Experience with UI/UX development & design systems: CSS, Web Components, Less, Sass
- Experience or exposure in big data and event streaming technologies: Spark, Kafka, etc.
- Experience or exposure in cloud technologies: Azure (big plus), AWS, OpenStack, etc.
- Experience or exposure with container and orchestration: Docker, Kubernetes, etc.
- Experience or exposure in build and CICD technologies: GitHub, BitBucket, Azure DevOps, Maven, Jenkins, Nexus or Sonar
- Exposure to Agile development concepts
- Exposure to serverless architectures and computing concepts
Compensation
Starting base salary: $78,970 - $126,140 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'
ABOUT CITY NATIONAL
We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.
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Source : City National Bank