Journeyman Operations Research Analyst - TekSynap

RESPONSIBILITIES

• Provides quality assurance reviews of all products to ensure the quality of products developed for the Board are free of errors – this includes technical editing, grammar, and information graphics. 
• Developing speaking points for executive leadership
• Creating briefing memos and packages
• Supporting high profile meetings and committees in support of federal customers
• Provides general expertise on a variety of topics in support of Board activities, including technical editing of white papers on cybersecurity related topics, Subcommittee and working panel support, and technically accurate and readable notes from all Board meetings and Subcommittee meetings. 
• Supports the production of interim, draft, and final reports, to include a non-public report (potentially at a classified level). This includes but not limited to draft outlines, annotations, report templates, and relevant graphics, and assist in pulling together all recommendations into the report format for final board review. 
• Assists with technical editing of requested white papers/reports within three (3) business days of request and the Government will allow additional time for more in-depth white papers/reports. 
• Quality checks, edits and produces documents with minimal to no error products to support all aspects of Board work in alignment with government expectations.
• Support shall include identification of stakeholder needs and gaps, drafting of content, final production of materials (including graphics design/support for handouts, websites, and other materials), delivery of services, as required, logistics support and facilitation of meetings and workshops, and general project management support.
• Attend meetings, take notes and write summaries.
• Drafting of informal emails, formal letters, talking points, briefing memos, informal/formal summaries, agendas, background documents, etc.,
• Monitor key engagements across the division, identify and track action items, and develop executive summaries for division leadership.
• Monitor future engagements and key activities and maintain look-ahead calendar of key engagements.
• Facilitate daily executive briefings to SED leadership and consolidate the corresponding input from each SED organizational element.

REQUIRED QUALIFICATIONS

• US Citizen - must be able to obtain DHS Suitability
• Strong time management/organization skills 
• Experience working with stakeholders
• Strong writing and reading skills
• Strong attention to detail
• Working in groups to complete tasks with a deadline
• Bachelors OR MA/MS Degree
• 3-10 years of experience

We are seeking a Journeyman Operations Research Analyst to join our team supporting a DHS contract in Arlington, VA.  

The Department of Homeland Security (DHS), Cybersecurity and Infrastructure Security Agency (CISA) mission is to lead the national effort to protect and enhance the resilience of the nation’s physical and cyber infrastructure. CISA includes the CISA Management and Business Service Offices and four Divisions: the Cybersecurity Division (CD), the Emergency Communications Division (ECD), the Infrastructure Security Division (ISD), the Integrated Operations Division (IOD), the Stakeholder Engagement Division (SED), as well as, the National Risk Management Center (NRMC), which are headquartered with the National Capital Region (NCR).

TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com. 

Apply now to explore jobs with us!  

The safety and health of our employees is of the upmost importance. Employees are required to comply with any contractually mandated Federal COVID-19 requirements. More information can be found here.

COMPETENCIES

• Establish Focus
• Change Management
• Develop Others
• Oral Communication
• Written Communication
• Interpersonal Awareness
• Build Relationships
• Analytical Thinking
• Conceptual Thinking
• Strategic Thinking
• Technical Expertise
• Initiative
• Foster Innovation
• Results Oriented
• Teamwork
• Customer Service

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location: Arlington, VA - telework may be available
• Type of environment: Office
• Noise level: Low - Medium
• Work schedule: Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs.
• Amount of Travel: Less than 10%

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

US Citizen

DHS Suitability

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.