Join Our Team as Next Star Resident Coordinator/Admin Assistant - Post Road Management LLC

Job Title: Resident Coordinator/Admin Assistant

Location: Pittsburgh, PA

Employment Type: Full-Time, Non-Exempt

CORE VALUES

Loyal | Responsive | Problem Solver | Positive | Care

✨ Be the Heart of Our Community - Join Us as a Resident Coordinator/Admin Assistant! ✨

Are you a multitasking superstar who thrives in dynamic environments? Do you enjoy creating positive experiences and keeping things running smoothly behind the scenes? At Post Road Management, we're looking for a Resident Coordinator/Admin Assistant who will be the driving force behind tenant satisfaction and operational excellence.

Why You'll Love This Role

Picture yourself in a role where every day brings new opportunities to shine! You'll be the go-to person for tenants, visitors, and our property management teams-an essential part of a company that celebrates Loyalty, Responsiveness, Problem-Solving, Positivity, and Care.

About Us:

At Post Road Management, we're not just managing properties-we're creating communities where residents feel valued and at home. As a leader in the property management industry, we're committed to excellence, and we're looking for a proactive and enthusiastic Leasing Consultant to help us continue building these vibrant communities.

Your Mission as Resident Coordinator/Admin Assistant

• Be the Face of the Office: Greet visitors with a smile and ensure every interaction leaves a positive impression.
• Support Our Teams: Provide top-notch administrative assistance to property managers, from drafting correspondence to organizing files.
• Be the Tenant Hero: Respond to tenant requests quickly and coordinate solutions that keep everyone happy.
• Keep Operations Flowing: Monitor work orders, escalate delays, and oversee seamless office operations.
• Champion Tenant Relations: Plan tenant programs, coordinate vendor schedules, and keep communication open and effective.
• Secure the Property: Manage security databases, program access cards, and generate security reports.

What You'll Need to Succeed

• Qualifications & Experience:
  • High school diploma or equivalent (required).
  • 2+ years of administrative assistant experience (preferred, but we'll train you if you're the right fit!).
• Skills You Bring:
  • Proficiency in Microsoft Office Suite, G-Suite, and Adobe Acrobat (preferred).
  • Exceptional organization, communication, and problem-solving skills.
• Certifications & Licensees:
  • A valid driver's license (required).

What We Offer:

• Health Benefits: Medical, Dental, & Vision (including coverage for dependents)
• Paid Time Off (PTO) & Sick Leave
• Birthday PTO: Enjoy a day off on your birthday!
• Referral Incentive Program: Earn up to $1000 for referring new hires!
• 401(k) Plan
• Additional Perks:
  • Gas Reimbursement for business use of your personal vehicle.
  • 20% Rent Discount at any of the properties we manage or own.
  • Company-Paid Holidays granted immediately upon hiring.
  • Annual Reviews/Merit Increases based on performance.
  • Commission Bonus for successful leasing efforts.

What You Bring:

• Education & Experience: High School Diploma required; College degree is a plus.
• Skills: Proficient in Microsoft Office (Word and Excel). Experience with AppFolio is a plus.
• Personal Qualities: Detail-oriented, customer service-driven, and ready to embody our core values-Loyalty, Responsiveness, Problem-Solving, Positivity, and Care.Ready to embody our core values?
  • Loyal: In it for the long run;
  • Responsive: We act timely;
  • Problem Solver: We figure things out;
  • Positive: Can-do attitude;
  • Care: As if it is our own.
• Other Requirements: Valid Driver's License, clean criminal background check, and the ability to work overtime and weekends as needed.

Ready to Make an Impact?

If you're a motivated individual who's eager to grow in the property management industry and committed to providing outstanding service, we want to hear from you! Join Post Road Management and be part of a team that values your contributions and supports your professional development.

Apply Now and Start Your Journey with Post Road Management!