Java Prod Support - Diverse Linx
St.Louis, MO
About the Job
Job Role
Essential competencies
- Looking for a Java Lead with excellent debugging, troubleshooting and communication skills in enterprise-grade applications. Java Support roles and responsibilities include managing Java/Java EE application debug and troubleshoot.
- Open to work in 24X7 shift
- Co-ordination with customer team & Service Delivery Manager and ensure there are no escalations.
- Provide the required technical guidance to the team and help them in resolving complex issues.
- Adherence to agreed SLA and KPI for all the tickets worked by the team.
- Java Support responsibilities include debugging, troubleshooting and developing a solution.
- Analyse historical incidents and prepare SOPs / Knowledge articles.
- Capable of creating RCAs
- Application monitoring & operational activities
- Understand the code flow and application functions.
- Should be an excellent team player and should be able to take responsibility for the ticket
Essential competencies
- Exposure to Application Support & Maintenance
- Good understanding of Java, J2EE, Spring Boot/Spring Framework, Rest API
- Exposure to ITSM tools like ServiceNow
- Good understanding of ITIL
- Good to have knowledge in Splunk
- Basic shell scripting knowledge
- Experience writing SQL/Functions/Procedures in transactional database systems such as Oracle, SQL Server, DB2
- Capital Markets domain knowledge will be an added advantage
- Behavioral Competencies
- Structured, methodical thinker with
- Strong analytical capability.
- Focused problem-solver demonstrated ability to multi-task.
- Candidate must be diligent and proactive.
- Good interpersonal skills, team player.
Source : Diverse Linx