Jake's Sweet Shoppe Shift Manager - Jake's Unlimited

Get ready to be a part of something outrageous!  We're on the lookout for passionate individuals who share our love for desserts and creating joyful experiences for our guests.  Be part of the team that brings smiles to our community's faces with every scoop! Get ready to scoop up some sweetness and make a difference in the world of frozen desserts! We are rapidly growing and have many opportunities for advancement. This is for our Mesa location located in Jake's Unlimited.

To join our Scoop Squad, we are looking for the following:

• A team player.
• Someone who enjoys making other peoples' day brighter.
• Responsible, reliable, and adaptable individuals.
• The desire to learn, including how to bake fresh goods and make ice cream.
• Passion for creating memorable customer experiences.
• Strong communication skills and a friendly demeanor.
• Ability to work well in a team and follow instructions effectively.
• Past experience in management.

What we bring to the table:

• Flexible hours
• Benefits
• Employee discounts on our delicious treats
• A fun and supportive work environment
• Learning and growth opportunities
• Tips

Job Description:

At Jake's Sweet Shoppe you will be doing the following tasks on a day-to-day basis.

• Working alongside the General Manager to lead a team.
• Running your shifts with upmost excellence.
• Putting away truck orders as needed.
• Holding team members accountable.
• Making sure all checklists and tasks are completed in a timely manner by employees on shift.
• Counting a safe, tills, handling money, and verifying cash drops and deposits.
• Calling into support if needed for POS and online ordering issues or crashes.
• Using a cash register to complete transactions, taking orders, and providing great guest service.
• Scooping ice cream, making shakes, pouring soda floats, and creating other menu items in a timely manner.
• Completing checklists and duties assigned by management.
• Be part of a team and work with others.
• Stocking inventory and restocking display cases.
• Maintain cleanliness and organization of the shop, ensuring a visually appealing and hygienic environment.
• Demonstrate a commitment to understanding and meeting guest needs, ensuring a positive experience.
• Learn and adhere to food safety and hygiene standards.
• Any other tasks assigned by management and ownership.

Qualifications:

• Must be at least 16 years of age.
• Must have the ability to stand for long periods of time.
• Must have the ability to lift at least 30 pounds.
• Able to work flexible hours.