IVR Tester - Diverse Lynx
San Antonio, TX
About the Job
Job Title :: IVR Tester
Location: San Antonio, TX
Duration: Full Time-Only
Job Description :
" Design, develop, execute and maintain automated test scripts for the IVR system.
" Verify and validate performance and reliability of the IVR system.
" Execute and analyze test results to identify and report system defects.
" Troubleshoot and debug system issues.
" Liaise with development teams to ensure that defects are addressed and resolved in a timely manner.
" Monitor system performance and generate reports to track progress.
" Work with other teams to ensure quality assurance standards are met.
" Provide guidance and training to team members on automated testing procedures.
" Ensure customer experience is error-free by implementing best practices.
" Develop and document testing plans and processes.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Location: San Antonio, TX
Duration: Full Time-Only
Job Description :
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" Design, develop, execute and maintain automated test scripts for the IVR system.
" Verify and validate performance and reliability of the IVR system.
" Execute and analyze test results to identify and report system defects.
" Troubleshoot and debug system issues.
" Liaise with development teams to ensure that defects are addressed and resolved in a timely manner.
" Monitor system performance and generate reports to track progress.
" Work with other teams to ensure quality assurance standards are met.
" Provide guidance and training to team members on automated testing procedures.
" Ensure customer experience is error-free by implementing best practices.
" Develop and document testing plans and processes.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Source : Diverse Lynx