ITSM Analytics and Reporting Analyst - Fort Worth, TX - Georgia IT Inc.
Fort Worth, TX
About the Job
Job Title : ITSM Analytics and Reporting Analyst
Location : Fort Worth, TX
Position Type : Contract
Rate : Doe/hr. on W2
US Citizen, Green Card and GC EAD preferred.
Job Description:
Location : Fort Worth, TX
Position Type : Contract
Rate : Doe/hr. on W2
US Citizen, Green Card and GC EAD preferred.
Job Description:
- Minimum of 2 years' work experience as an IT Business Analyst.
- Minimum of 2 years' work experience in writing queries against Microsoft SQL Server.
- Minimum of 2 years' work experience in report writing using a design tool such as Microsoft Visual Studio or Crystal Reports.
- Minimum of 2 years' work experience in an IT Operations Organization in an Analytics role.
- Knowledge and experience in Agile Development methodologies.
- Experience using Agile related tools such as Rally is preferred.
- Must possess strong organization, planning, and interpersonal skills.
- Ability to work self-directed.
- Able to handle multiple projects simultaneously, effectively prioritize and manage customer expectations.
- Strong analytical and problem solving skills are needed, along with accuracy and attention to detail.
- Proficiency in MS Suite (Project, Excel, PowerPoint, Word, Visio, Access)
- Airline experience is preferred.
- ITIL experience is preferred.
- IT Service Management experience is preferred.
Source : Georgia IT Inc.