IT Warehouse Manager - Arcadia Cold Storage

COMPANY OVERVIEW:

At Arcadia Cold Storage and Logistics, our mission is to design and deploy modern facilities and provide innovative solutions through the practical application of technology, creating meaningful value for our customers while helping them meet their strategic objectives – establishing The New Age of cold chain.

We believe our employees make us different. Our goal is to attract, retain and develop the best employees available in the markets we serve. Only through the strength of our employees will we attain our business goals.

POSITION OVERVIEW AND PURPOSE:

The position IT Warehouse Manager, will be responsible for leading and overseeing Arcadia’s warehouse, Middleware, and Supply Chain Integration capabilities. Responsible for configuring and deploying Customer Requirements across the Arcadia Warehouse systems across all facilities. Be a liaison with the Blue Yonder support team on design changes being requested by the end users or by customer requirements. Partner with Arcadia Sales on onboarding new customers and understanding their EDI and integration requirements and convert them to Blue Yonder configuration. Liaison with Arcadia developers and EDI providers on new customer onboarding. Responsible for customer onboarding activities related to integration and supporting end user training Reporting to Chris Lafaire, Chief Information Officer of Arcadia.

ESSENTIAL AND BASIC DUTIES:

• As required the Systems Manager will document software functional specifications
• Within the IT department, the Systems Manager maintains documents containing procedures and best practices
• The Systems Manager will be able to translate Blue Yonder Warehouse configuration into business process
• The Systems Manager will understand EDI integration and EDI types 940, 945, 943, 944 and 856
• The Systems Manager will be running training sessions and workshops on new system processes in their specific technical area
• The Systems Manager will consult with other Systems Managers and administrators to resolve issues that require extra attention or indicate a larger problem within the IT ecosystem
• The Systems Manager manages the flow of incoming support requests and escalates to other IT specialists as required or other 3rd party partners
• The System Manager will help test the integration with other systems (Portal, ERP, etc.)
• The Systems Manager may escalate complex issues or problems outside of their field of expertise to IT support specialists

BASIC QUALIFICATIONS:

• Self-motivated and task-oriented
• A strong ethic of accountability to drive results
• Must be able to work in a team environment
• Desire to exceed expectations
• Configuration experience with Blue Yonder Warehouse Mgmt
• Experience with Blue Yonder xml integration
• Highly analytical and strong attention to detail
• Desire to take software and service to the next level
• Time management: must be able to work on multiple projects at any one time and balance workload
• Develop and maintain a professional, friendly communication style with customers and company staff
• Maintain an organized work environment
• A demonstrated ability to work collaboratively across multifunctional teams
• Bachelors degree required in related field

All qualified Arcadia Cold Storage and Logistics applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.