IT Technician at NESC Staffing
Rochester, NH 03867
About the Job
* Experienced IT person who has worked at an MSP previously and has server and cloud experience.
- Oversee the installation of operating systems, network systems, software, and hardware.
- Suggest and lead initiatives to enhance service delivery.
- Support network hardening efforts for Cybersecurity resilience.
- Manage Azure, Entra, Intune and all M365 applications.
- Create new user accounts in Active directory / exchange / office 365 etc.
- Install and configure Watchguard SMB firewalls, network switches and wireless access points.
- Troubleshoot VPN issues with remote clients.
- Troubleshoot various customer line of business software with assistance of vendor support.
- Install and troubleshoot VOIP phone systems.
- Monitor system operations to detect potential problems.
- Provide technical support to customers via E-Mail on the phone, using remote software, and on site.
- Produce and update customer network documentation.
Salary
28 - 30 /hour