IT Technician - Blue Force Gear, Inc.
Pooler, GA 31322
About the Job
Blue Force Gear is proud to design and manufacture the world’s lightest and most cutting-edge military equipment – all made here in the USA! We have a dedicated team committed to the mission of our nation’s armed service, law enforcement, prepared citizen, and sporting enthusiast. Also important to our company culture is the spirit of “Always Better” – a quest for constant improvement both in the workplace and in your personal lives. To enhance our long-term growth, we are looking for an experienced, detail-oriented IT Technician!
As an IT Technician, you will play a crucial role in maintaining and optimizing our organization’s technology infrastructure. Your responsibilities will include hardware installation, software management, network analysis, troubleshooting, and ensuring the security and privacy of our systems. You’ll collaborate with colleagues to provide technical support, onboard users, and contribute to the overall efficiency of our IT operations. We perform meaningful work that impacts the lives of those who risk it all to save ours.
Responsibilities
Education, Qualifications/ Skills:
Other Information
Blue Force Gear is an Equal Opportunity Employer and promotes a Drug Free Workplace.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
As an IT Technician, you will play a crucial role in maintaining and optimizing our organization’s technology infrastructure. Your responsibilities will include hardware installation, software management, network analysis, troubleshooting, and ensuring the security and privacy of our systems. You’ll collaborate with colleagues to provide technical support, onboard users, and contribute to the overall efficiency of our IT operations. We perform meaningful work that impacts the lives of those who risk it all to save ours.
Responsibilities
- Provide technical support and troubleshooting assistance to end-users, both in person and remotely, for hardware, software, and network-related issues.
- Set up and configure workstations, laptops, printers, and other computer peripherals for new employees or system upgrades.
- Install, update, and maintain software applications, including operating systems, productivity tools, and specialized software used within the organization.
- Troubleshoot and resolve hardware problems, such as malfunctioning components, connectivity issues, and peripheral failures.
- Assist with network troubleshooting, including connectivity, IP configurations, and basic network device configurations.
- Respond to IT support tickets in a timely and professional manner, ensuring all incidents and resolutions are accurately documented.
- Collaborate with the IT team to implement and maintain IT security measures, such as antivirus software, security patches, and access controls.
Education, Qualifications/ Skills:
- Associate's degree or higher in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Proven experience working as an IT Technician or in a similar technical support role.
- Strong knowledge of computer hardware components, operating systems, and common software applications.
- Familiarity with network basics, including TCP/IP, DNS, DHCP, and network troubleshooting tools.
- Experience with Windows and macOS environments, as well as proficiency in Microsoft Office and other productivity tools.
- Excellent problem-solving skills and the ability to diagnose and resolve technical issues effectively.
- Customer-focused approach with outstanding communication and interpersonal skills.
- A proactive and detail-oriented mindset with a commitment to delivering high-quality IT support.
- Industry certifications such as CompTIA A, Microsoft Certified Professional (MCP), or equivalent certifications are a plus.
- Must be able to read and speak English.
- Blue Force Gear offers opportunities for growth, work flexibility, competitive pay, and benefits.
Other Information
- FLSA Classification: Non-Exempt/Hourly
Blue Force Gear is an Equal Opportunity Employer and promotes a Drug Free Workplace.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
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Source : Blue Force Gear, Inc.