IT Technician - Setpoint Systems Corporation
Littleton, CO 80120
About the Job
IT TECHNICIAN
Setpoint Systems is a leader in our field. We are a highly respected and awarded company specializing in building automation systems and we are growing! We’re doing work for military and specialized locations, as well as businesses of all types and sizes - from smaller schools and offices, to 20-megawatt data centers and hospitals and high rise office buildings. If you are interested in working in a challenging environment on a technology that has the potential to change the way companies operate and control their facilities, then we'd love to hear from you. Setpoint Systems is growing a world-class team and represents one of the hottest opportunities in the technology sector today. Come join us in advancing the way building owners and operators will control and monitor their facilities in the future!
As an IT Technician, you will be a key contributor on projects with support from your coworkers and managers.
We have a culture centered on teamwork, expertise, and delivering flawless results. Before, during and after a project, we provide customers with ongoing training and support to identify and meet their needs. We have expertise and specialist knowledge, and processes to identify and correct areas for improvement to strive for efficient and excellent work every time.
This position is responsible for the IT assistance and processes. You will work with the Managment team in all areas of the company and report to the President.
We solely exist to improve lives through empowerment. Our success and focus are around empowering our customers in becoming self-sustaining. Through extensive training and unique, and passionate partnerships.
Duties include:
Internal Systems Administration:
- Maintain all current hardware/software/tools that are used by Setpoint Systems up to current best practices and version level. This includes but is not limited to:
- Internal Server infrastructure, physical and virtual
- Backup Systems
- Camera systems
- VOIP
- Wireless
- VPN
- Firewalls
- Computer Workstations and other issued devices
- Accounting Software
- software (AutoCAD, Bluebeam Revu, Microsoft 365, Adobe Suite, accounting software).
- Perform annual audits of critical systems to assure continued functionality and current Cyber Security
- Maintain detailed documentation for all fixes, upgrades and configurations that are performed
Internal Responsibilities:
- Responsible for tickets with customers related to PCs, servers, printers, modems, networks, and integration devices
- Design Estimate and drive internal IT projects as needed to maintain Setpoint Systems overarching Life Cycle plan ie. Accounting systems, estimating system, job costing, inventory, Cyber Security, etc.
- Present annual IT budget for upcoming year to the Senior Management Team
- Provides employee training on company-wide systems, hardware and software
- Performing in-house configuration, testing and commissioning of installed operator workstations, servers, and software.
- IT experience and knowledge of related and relevant systems
- Analytical and organizational skills
- Experience with customer service, training, and responding to tickets
- Willingness to contribute to a team-oriented environment
- Excellent communication (written and oral) and interpersonal skills
- Demonstrated teamwork and collaboration in a professional setting
- Preferred Credentials:
- experience identifying needs and leading project for upgrades or replacement of IT infostructure
- Experience in the construction industry
Job Parameters
- On site position - in Littleton, south of Denver. Occasional visits to Colorado Springs office
- Benefits include –
- Medical, Dental, Vision
- Life Insurance - Employer Paid
- Healthcare and dependent care FSA programs
- 3 weeks PTO per year
- 401k Plan with employer match on 6% of comp
Extensive product training will be provided and required
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