IT Technician - Selectek, Inc.

IT Support Technician
Lawrenceville, GA
6 month temp to hire
Pay Range-$19-$25/hr
Wendyc@selectek.com

 Immediate need for an IT Technician to support desktops, peripheral equipment and software products for networked and standalone environments.   

Required: 

• Degree in IT, Computer Science, Information Systems or related education.   

Preferred: 

• 1-3 years of general experience in data communications or computer systems including 1 year of demonstrated specialized experience
• IT Certifications applicable to desktop and mobile computer support desired

Job order details: 
Candidates will be responsible for:

• Install desktops, portable computers, peripherals, and software products for networked and standalone environments
•  Detect, diagnose, research solutions, and resolve desktop and portable computer software and hardware failures
• Provide users with information, guidance, and instruction on use of desktop and portable computer hardware and software
• Analyze and assess customer service requests and provide prompt technical solutions
• Conduct IT audits as assigned, in compliance with policies governing the administration, utilization, and acquisition of desktop and portable computer products
• Prepare progress/status reports and submit to IT Manager as required
• Utilize trouble-ticketing software for opening/updating/closing tickets in a timely and appropriate manner
• Identify and document areas for process improvements
• Contact and effectively communicate with users by telephone, electronic communications, or in person
• Prepare equipment for reuse or surplus of property actions
• Provide technical support for customers assigned to remote locations as required
• Perform software and hardware upgrades and installations involving multiple computers, printers, multi-printers, and peripherals
• Coordinate the disassembly and reinstallation of IT equipment 

Please send resume for immediate consideration: wendyc@selectek.com
Wendy 678-802-6616