IT Technician at Softworld Inc

Job Title: IT Technician

Location: Tustin CA 92618 Onsite

Onsite Requirements:

• Office 365 system administration and active directory
• Windows server and Linux server maintenance
• General hardware, software, and networking issues

Job Description:

• As a System Administrator at SEB Professional North America, you will be responsible for ensuring the stability, integrity, and efficient operation of our IT infrastructure.

Your role includes:

• Server Management: Maintain and configure Windows and Linux servers.
• Network Administration: Oversee network security, firewall management, and VPN setup.
• Hardware and Software Support: Provide technical support for hardware and software issues.
• Backup and Recovery: Implement and manage backup and recovery solutions.

User Management:

• Create and manage user accounts, permissions, and access controls.
• Monitoring and Troubleshooting: Monitor system performance and resolve technical issues.

Documentation:

• Maintain system documentation and IT policies.

Collaboration:

• Collaborate with IT team members on projects and improvements.

Qualifications:

• Bachelor's degree in computer science or related field.
• 3-5 years of experience in system administration.
• Proficiency in Windows and Linux operating systems.
• Networking knowledge (TCP/IP, DNS, DHCP).
• Strong problem-solving and communication skills.
• Highly organized, Excellent Communication skills, Team player, and close attention to detail; with excellent multi-tasking skills.
• Administration and troubleshooting in the following areas:
• Office 365 architecture
• Server and Workstation Administration
• Active Directory
• Group Policies
• Patching with WSUS
• SCCM
• Software Deploy/Inventory
• Hardware and Inventory Management
• Server and Application Alerting System
• Helpdesk Ticketing System
• Knowledge in ITIL Best Practice (Preferred)
• PowerShell (Preferred)
• Certifications such as CompTIA Network+ or Microsoft Certified Systems Administrator (MCSA) are a plus.

This job does have some physical demands as well. Can you:

• Standing, walking, and sitting at a desk.
• Heavy computer and phone use.
• 10% of work is in a Manufacturing Environment with a high noise level, and employees, when working in that area, will be required to wear PPE.
• The employee must frequently lift and/or move up to 25 lbs. Occasionally lift and/or move up to 50 lbs.