IT Technical Business Analyst - Syntricate Technologies Inc

• Develops, documents, and configures systems specifications that conform to defined architecture standards, address business requirements, and processes.
• Involved in planning of system and development deployment as well as responsible for meeting hardware and software compliance and security standards.
• Evaluates interface between hardware and software, operational requirements and characteristics of overall system.
• Establishes and documents system design, parameters and formats, ensures hardware and software systems functionality, performance and compatibility, and coordinates and/or modifies system parameters in terms of configurations, such as existing and projected computer capacity and capabilities.
• Actively identifies system functionality or performance deficiencies, executes changes to existing systems, and tests functionality of the system to correct deficiencies and maintain more effective data handling, data integrity, conversion, input/output requirements, and storage.
• May document testing and maintenance of system updates, modifications, and configurations.
• May act as a liaison with key technology vendor technologists or other business functions.
• Function Specific: Strategically design technology solutions that meet the needs and goals of the company and its customers/users.
• Leverages platform process expertise to assess if existing standard platform functionality will solve a business problem or customization solution would be required.
• Gather and prioritize integration requirements.
• Test the quality of a product and its ability to perform a task or solve a problem.
• Perform basic maintenance and performance optimization procedures in each of the primary operating systems.
• Technology: Using computational thinking to define technological solutions to real life problems.
• Design technology that allows for the optimal user experience and broad accessibility.
• Ability to document detailed technical system specifications based on business system requirements.

Job Responsibilities

• 0 to 6 years of experience with a high school diploma or equivalent.
• Established and productive individual contributor.
  Works independently with general supervision on larger, moderately complex projects / assignments.
• Organizational Impact: Sets objectives for their own job area to meet the objectives of projects and assignments.
  Contributes to the completion of project milestones.
  May have some involvement in cross functional assignments.
• Innovation and Complexity: Problems and issues faced are general and may require understanding of a broader set of issues or other job areas but typically are not complex.
  Makes adjustments or recommends enhancements in systems and processes to solve problems or improve effectiveness of job areas.
• Communication and Influence: Communicates primarily and frequently with internal contacts.
  External interactions are less complex or problem solving in nature.
  Contacts others to share information, status, needs and issues in order to inform, gain input, and support decision-making.
• Leadership and Talent Management: May provide guidance and assistance to entry level professionals and / or employees in Support Career Stream.
• Required Knowledge and Experience: Requires practical knowledge and demonstrated competence within the job area typically obtained through advanced education combined with experience.