IT Team Manager, Dealer Operations & Compliance at American Honda Motor Co Inc

At Honda, The Power of Dreams drives us to create intelligent products that enhance mobility and increase the joy in people’s lives.

We continue to draw inspiration from the visionary ideas of our namesake, Soichiro Honda. He saw incredible power in the freedom of mobility and used his imagination to change the world. It is this mindset that guides us to help move people forward and protect the future we all share.

We strive to earn the trust and support of the many diverse communities we happily serve, and we’ll always remember who’s in the driver’s seat on the way to a better world for all.

What Makes a Honda, is Who makes a Honda
Honda has a clear vision for the future, and it’s a joyful one.  We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success.  We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.”

 
We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.

If your goals and values align with Honda’s, we want you to join our team to Bring the Future!

Job Purpose

• The Dealer Applications Unit under Consumer, Dealer, and Owners Experience Department of American Honda Motor is seeking a highly-motivated, experienced Team Manager who will lead the project team in alignment with the department, divisional, and business unit objectives. Reporting to the Dealer Applications Unit Lead, this role will be responsible for the day-to-day operation of the Dealer Interactive Network and FieldLink portals.
• The role includes operational management, Security oversight, release management, user management, and system governance. The candidate must exhibit drive, thought leadership, and have very strong problem-solving and organizational capabilities to lead the delivery of complex technology solutions. This includes understanding business and technical aspects of the system and navigating a highly complex multi-organization ecosystem.

• Responsible for operational management of the iN and FieldLink portals supporting Dealers, Distributers and AHM business Associates. This includes managing system and security upgrades, infrastructure refreshes, enhancements, and bug updates.
• Manage the production of analytics and reporting for system health of the portals.
• Actively engage with infrastructure hosting and info sec teams to lead and mitigate cyber risks.
• Serve as the lead for audit requirements for the Unit.
• Ensure the unit implements all IT compliance standards within agreed timeframes.
• Responsible for ensuring that the unit adhere to Honda IT policies such as Security, PII and SOX.
• Ensure partnership and collaboration with various cross-functional teams like product management, process, project management, infrastructure, operations, and business teams.
• Gather and maintain an in-depth knowledge of the company’s strategic business plans and provide consulting expertise, direction, and assistance to the Dealer Apps team.
• Gain in-depth knowledge of company’s existing IT architecture/infrastructure, and technology portfolio.

• Hybrid: At least 3 days per workweek at the local office at Torrance, CA

#LI-Hybrid

• This position is not eligible for any work visa sponsorship.

Education:

• Bachelor’s degree in computer science or information systems or computer engineering, system analysis, or a related field, or equivalent work experience

Minimum experience:

• Minimum 5 years of recent experience in IT Operational Management, System and Data Security, Applications Security and Compliance and Administration
• Management, Coaching and Leadership experience is preferred; success working with and responding to Audit, Regulatory, and/or Review teams, and effective negotiating, moderating, and influencing skills
• Ability to prioritize issues and deliver high quality, timely results; excellent Service Management skills with ability to effectively interact with individuals at all levels of responsibility and authority
• Expert in conceptualizing, writing, and diagramming cross-functional IT technical and business processes, and workflows both individually and with a team and implementing them
• Excellent written and verbal communication skills are essential
• Must have strong leadership, analytical skills, process orientation skills
• Experience with Microsoft Windows and Unix/Linux Operating Systems, Microsoft Office, and/or similar products, macros, scripts, and queries
• In-depth experience of existing B2D and B2B Web Hosting environment.
• Ability to lead and influence at all levels, without direct authority.
• Ability to manage ambiguity in a rapidly changing and high-paced environment
• Ability to coach and mentor team and organization on agile practices.
• Possess strong problem solving, communication, and interpersonal skills
• Enable continuous improvement through data-driven decisions and observation

Other job-specific highly desirables:

• SOX and PII experience,
• Experience delivering Customer Facing Enterprise Digital programs involving numerous external vendors and internal teams.
• Automotive industry background, business acumen & understanding of OEM- Dealer eco-system.
• Knowledge of networking.
• Experience in enterprise agile transformations.

What differentiates Honda and make us an employer of choice?

Total Rewards: 
•    Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
•    Regional Bonus (when applicable)
•    Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included)
•    Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
•    Paid time off, including vacation, holidays, shutdown
•    Company Paid Short-Term and Long-Term Disability 
•    401K Plan with company match + additional contribution
•    Relocation assistance: No

 
Career Growth:
•    Advancement Opportunities
•    Career Mobility  
•    Education Reimbursement for Continued Learning
•    Training and Development Programs 

 
Additional Offerings:
•    Lifestyle Account
•    Childcare Reimbursement Account
•    Elder Care Support
•    Tuition Assistance & Student Loan Repayment
•    Wellbeing Program
•    Community Service and Engagement Programs
•    Product Programs
•    Free Drinks Onsite

Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

• The Dealer Applications Unit under Consumer, Dealer, and Owners Experience Department of American Honda Motor is seeking a highly-motivated, experienced Team Manager who will lead the project team in alignment with the department, divisional, and business unit objectives. Reporting to the Dealer Applications Unit Lead, this role will be responsible for the day-to-day operation of the Dealer Interactive Network and FieldLink portals.
• The role includes operational management, Security oversight, release management, user management, and system governance. The candidate must exhibit drive, thought leadership, and have very strong problem-solving and organizational capabilities to lead the delivery of complex technology solutions. This includes understanding business and technical aspects of the system and navigating a highly complex multi-organization ecosystem.