IT Systems Administrator - Bright Power

IT Systems Administrator

New York, NY

Bright Power works with forward-thinking owners and developers to identify, design, and implement custom energy and water solutions on a wide variety of systems. Our team is comprised of a diverse, talented, and hard-working group of individuals committed to making a positive impact on the environment.

Join Us

Bright Power has been a transformative player in clean energy and sustainable housing for 15 years. Our clients include affordable housing owners and developers, Fortune 1000 financial and real estate investors, privately held firms, and some of the nation's largest property managers.

We are passionate about reducing energy and water usage by implementing energy efficiency and renewable energy technologies. Our goal is to improve our client's buildings' health, comfort, and value while cultivating a sustainable future. We believe deeply in doing well by doing good and come to work every day seeking to change the world.

Bright Power seeks an experienced systems administrator to join Bright Power's Technology team's IT division. This role will assist the Director of IT and partner service providers to support day-to-day technology operations and improvements across our growing technology stack.

The ideal candidate possesses proven experience in successfully implementing, integrating, and administering Cloud SaaS apps, IT on-premise servers and systems, AWS infrastructure, and end-user computing devices (Including Windows 10, macOS, iOS, and Android devices). 

The Role

• Implement and administer SaaS-based and on-premise applications and systems
• Support management in maintaining and improving the internal ITSM systems
• Effectively monitor, maintain, and control IT servers and infrastructure, including but not limited to office network technology (routers, firewalls, internet circuits, switches, and access points 
• Respond to escalated inquiries and assist in troubleshooting and resolving technology challenges
• Collaborate with managed service provider partners to resolve technical issues related to network interruptions, cloud applications, and end-user computing devices
• Organize and file documentation on warranties and instructional guides for computing hardware, and software
• Assist management in creating training materials on new and existing core apps and usage
• Working on an Agile project and operations team, participating in regular standup meetings, retrospectives, sprint reviews, and other scheduled project activities
• Provide ongoing administrative and technical support for IT business productivity systems. 
• Support management in improving IT systems processes and procedures
• Regularly communicating with end-users through support casework
• Other tasks as assigned

Qualifications

• Education: Degree, or pursuing a degree, in IT, Software, Business Intelligence, or other relevant academic programs.
• Proven experience as an IT systems administrator, engineer, or development resource
• 2 year proven administrative or development experience with Okta, Microsoft, 365, Google Workspace, Slack, Jira, Confluence, Egnyte, Zoom, or other related business productivity tools
• Experience in maintaining cloud-based IT network infrastructure and security configurations.
• Technically proficient in cloud application integration via native or API-based communication
• Technically proficient in computer and mobile operating system support, including Windows 10, macOS, iOS, Android
• Excellent organizational and time management skills.
• Strong work ethic and able to work independently and multitask
• Critical thinking and problems solving abilities.
• Strong verbal and written communication skills.
• Proven track record in working as part of a team to maintain and improve internal systems
• Interest in learning about buildings, construction, and its relation to energy and environmental issues.

The ideal candidate would have one or more of the following:

• General knowledge of building systems and construction best practices
• General understanding of energy efficiency, storage, and generation technologies
• Advanced expertise in the combination of Windows Server administration, Network Administration, and Cloud SaaS Apps Administration.

Salary Range: $70,000 - $80,0000 Annually.

Physical Demands

The employee must occasionally lift or move up to 40 pounds. Specific vision and hearing abilities may be required by this job, including close vision and adjusting focus based on the task and surrounding activity. The employee is occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EQUAL EMPLOYMENT OPPORTUNITIES
Bright Power provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Bright Power complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Bright Power expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Bright Power’s employees to perform their job duties may result in discipline up to and including discharge.

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