IT Systems Administrator, Identity and Online Services - WMU Homer Stryker, M.D. School of Medicine

WMU Homer Stryker MD School of Medicine is seeking an IT Systems Administrator to join the dynamic Information Technology team. This employee must have a diverse background concerning computer operations support. This person should understand how to maintain the integrity and reliability of a computer system, perform preventive maintenance, install software, resolve database problems and perform backup and recovery functions.  

• Administration and support of Microsoft 365 services.
• Administration and support of Identity Management suite.
• Administration and support of other software products and services as assigned.
• Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
• Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
• Apply OS and application patches and upgrades on a regular basis.
• Availability to work on weekends or evenings to complete time-sensitive projects and tasks.
• Acquires knowledge for new technology and policy/procedure revisions.
• All other duties as assigned.

EDUCATION AND/OR EXPERIENCE: 

• Bachelor’s degree, with a technical major and/or a minimum three years’ experience in systems administration.
• Solid technical knowledge with current versions of Windows, Windows Server, Microsoft 365.

OTHER SKILLS AND ABILITIES: 

• Management of Microsoft 365 services.
• Identity Management design and administration.
• Windows Server and application administration.
• Familiarity with NetApp NAS/Storage solutions, VMWare vSphere.
• Understanding of server-side security practices.
• Advanced knowledge and proficiency in using personal computer equipment and related software.
• Knowledge and proficiency in grammar and spelling skills.
• Ability to quickly learn software packages as needed.
• Ability to effectively communicate with others verbally and in writing.
• Ability to meet assigned deadlines.
• Ability to interpret, comprehend, and transmit complicated and detailed instructions accurately.

About Western Michigan University Homer Stryker M.D. School of Medicine (WMed)

We are committed to excellence and health equity through transformative medical education, high-quality, patient- and family-entered care, innovative research, and community partnerships within a just culture of diversity, equity, inclusion, and belonging. Our vision is health equity for all in Southwest Michigan through innovation in the practice and study of medicine.

The medical school is a collaboration of Western Michigan University and Kalamazoo's two teaching health systems, Ascension Borgess and Bronson Healthcare. The medical school is a private nonprofit corporation supported by private gifts, clinical revenues, research activities, tuition, and endowment income. Building upon a $100 million foundational gift in 2011, WMed is a recipient of the Empowering Futures Gift, a philanthropic commitment of $300 million to support the mission of the medical school. WMed contributes to the economic vitality of Southwest Michigan through the services we provide as well as the creation of 1,600 new jobs and an annual estimated economic impact of $353 million in Kalamazoo and Calhoun counties.

WMed is fully accredited by the Liaison Committee on Medical Education and the Higher Learning Commission. The medical school offers a comprehensive, innovative four-year Doctor of Medicine degree program and two Master of Science degree programs in Biomedical Sciences and Medical Engineering. We train physicians in 10 residencies and five fellowships accredited by the Accreditation Council for Graduate Medical Education. To support our educational mission, we have Joint Accreditation for interprofessional continuing education, which incorporates accreditation by the Accreditation Council for Continuing Medical Education.

WMed Health is the clinical practice of the medical school with more than 300 providers offering comprehensive primary care and specialty services in several locations throughout Kalamazoo, Portage, and Battle Creek. The Department of Pathology faculty serve as the Office of the Medical Examiner for counties throughout Michigan and northern Indiana.

The W.E. Upjohn M.D. Campus located in downtown Kalamazoo serves as the primary educational facility with faculty and administrative offices, student study and social spaces, team-based learning halls, a state-of-the-art Simulation Center accredited by the Society for Simulation in Healthcare, basic science research labs, as well as toxicology and forensic pathology labs.

WMed is building upon Kalamazoo’s century-long foundation of drug discovery and medical device development with a strategic investment in clinical, laboratory, community, and educational research. The Center for Immunobiology, Center for Clinical Research, Research Histology Lab, Innovation Center, and Human Research Protection Program contribute to the medical school’s advancement of knowledge through innovation and discovery. 

Western Michigan University Homer Stryker M.D. School of Medicine is an Equal Employment Opportunity/Affirmative Action employer of females, minorities, individuals with disabilities, and protected veterans, and actively strives to increase diversity within its community. We provide a drug- and tobacco-free workplace. 

EEO Minorities/Women/Disabled/Protected Veterans.