IT Support Technician - Franklin Fitch

We are currently recruiting for an experienced IT Support Specialist to join an established professional services firm. This position will be key in providing exceptional technical support to a varied end-user based, as well as supporting firm-wide projects at a time of continued digital transformation.

The Role:

• Support the end-user base via telephone, email and/or deskside visits.
• Resolve issues across desktop, server and hardware environments.
• Support office AV environments, maintaining for regular conferences/events.
• Maintain mobile devices across iOS and Android platforms.
• Take responsibility for office setups, conference room setups and event setups.
• Ensure alignment to asset management processes.
• Participate in system updates and deployments.

The Requirements:

• Experience in Microsoft based environments.
• Experience with the full Office 365 suite.
• Experience supporting iOS and Android mobile devices.
• Knowledge of SCCM and/or Autopilot.
• Experience supporting Zoom and Teams.
• Participate in on-call/after-hour support rotations.

What is in it for you?:

• Generous PTO
• Medical, Dental, Vision Insurance
• 401k
• Performance-based salary increases
• Continuous training and development

Interested? Apply directly for immediate consideration!

Not eligible for Visa Sponsorship