IT Support Technician - Pharmaron

Come and join our growing team!

Are you ready to embark on an exhilarating journey with a team that's passionate about making a difference? Look no further - Pharmaron is thrilled to invite you to join us as our newest IT Support Technician! If you're craving a role that offers challenges, growth, and meaningful impact, then this is the opportunity you've been waiting for.

Job Overview:

Pharmaron (Exton) Lab Services LLC is seeking a motivated IT Support Technician to join our information technology department. The IT Technician will be responsible for providing on site support and remote support for our Exton and other locations. Reporting to IT Director, the IT Support Technician is responsible for providing technical support, which includes troubleshooting, vendor management, software/hardware installation, and maintenance.

Additional Tasks:

• End-user user support and ticket management.
• Work with onsite business leaders and remote IT management.
• New PC installation, deployment, and troubleshooting.
• Troubleshoot LAN and WAN.
• Assist in Computer System Validation Process.
• Work after hours and weekends, when required.
• Strategize with IT management on new service offerings and opportunities.
• Time tracking and IT documentation.
• Any other task assigned by Director IT.

What We're Looking For:

• Bachelor's Degree in IT/CS or equivalent experience and IT certifications
• 3+ years of end-user support in a Windows environment.
• Proficient in infrastructure, including TCP/IP, web, and cloud services.
• Experience working in regulated environments.
• Thorough knowledge of Office 365 Installation, troubleshooting and Administration
• Sound knowledge of Active Directory, VMWare, Firewalls etc.
• Knowledge of Data and Information Security processes.
• Comfortable working with Onsite and Remote users.
• Team Viewer experience.
• Ability to fulfill project tasks on time.
• New PC installation, deployment, and troubleshooting.
• Reliable transportation.

Why Pharmaron?

Pharmaron stands as a leading force in the life sciences industry, offering premier R&D services to partners across the globe. With a workforce of over 21,000 professionals and operations spanning China, the U.S., and the U.K., Pharmaron is committed to delivering innovative R&D solutions that drive advancements in healthcare

Collaborative Culture: You'll thrive in our inclusive and collaborative environment, where teamwork and innovation go hand in hand. Here, your voice matters, and your contributions make a real impact. "Employees Number One" and "Clients Centered" are the core cultural values at Pharmaron. Our culture, which sets Pharmaron apart from other organizations, has evolved from our deep commitment to our employees, partners and collaborators.

Comprehensive benefit package: As part of our commitment to your well-being, we offer a comprehensive benefits package, including medical, dental, and vision insurance with significant employer contributions. Planning for your future is made easier with our 401k plan and employer match. Plus, you'll have access to an Employee Assistance Program to support you in work and life.

How to Apply:

Ready to seize this incredible opportunity? Join us at Pharmaron and be part of a dynamic team driving innovation and excellence in biopharmaceutical research and development. Apply online today!

Got Questions?

If you have any questions about the role or our company, don't hesitate to reach out. We're here to help!

As an Equal Employment Opportunity and Affirmative Action employer, Pharmaron values diversity and inclusion in the workplace, fostering an environment where all individuals are empowered to succeed. Join us in our mission to make a difference in the world of life sciences.

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