IT Support Technician at US Tech Solutions

Job Title: IT Support Technician

Location: Collegeville, PA 19426 (Onsite Work).

Duration: 6+ Months Contract

Job Description:

Looking for candidates as IT Support Technician who can resolve customer issues in the areas of hardware installation, repair, upgrade, and maintenance, instructs customers in the operation and maintenance of systems/equipment.

Responsibilities:

· This is in a IT Depot site which requires the ability to setup, configure and ship IT equipment, including Laptops, iPads and iPhones.

· Quality checks operational status of system equipment before deployment.

· Some Resolving customer issues in the areas of hardware installation, repair, upgrade, and maintenance.

· Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.

Knowledge and Skills:

· 1-2+ of field support experience

· Hardware/software installation, support, and troubleshooting

· Experience with Windows 10

· Experience with MS Office and OS365

· Configuring new PC’s/notebooks via SCCM imaging

· Ticket management experience

· iOS device familiarity

Education:

· High School Diploma, Associates, or equivalent experience.

Experience:

· 1 to 2 years.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com

Recruiter Details:
Name: Sourin Ahmed
Email: sourin@ustechsolutionsinc.com
Internal Reference Id: 24-08054