IT Support Specialist - Singer Vehicle Design
Torrance, CA
About the Job
We are passionate about creating some of the most awesome automobiles in the world. Founded in California in 2009, Singer Vehicle Design is a luxury brand with a global clientele and operations in the US, the UK, and Switzerland. Our mission is described simply as: "A Relentless Pursuit of Excellence.” The company has become renowned for its collaboration with owners of the air-cooled Porsche 911 in pursuit of bespoke restorations.
Position Summary
Under direct leadership, the IT Support Specialist will be responsible for efficient and reliable operation of computer and network infrastructure to promote efficient business operations. Success in this role is predicated on a blend of technical aptitude and exemplary customer service. You will be the primary point of contact to ensure that day to day IT requests are handled promptly and thoroughly, in a manner that demonstrates, “Everything is Important.”
This position is on-site full time in Torrance, CA.
Essential Functions
- Administers Microsoft 365 environment, including Outlook, Teams, SharePoint and OneDrive
- Configures, deploys, and troubleshoots Windows and Mac systems
- Configures and manages software via Intune
- Sets up and troubleshoots network printers
- Administers Microsoft Azure environment, including computer and user objects in Azure Active Directory
- Installs and configures automotive specific diagnostic and tuning applications.
- Manages client endpoint security and email gateway spam filter
- Organizes and maintains internal knowledge base
- Performs local and remote software installations and version upgrades
- Performs troubleshooting and performance analysis of wired and wireless networks
- Applies knowledge of security best practices to systems and network infrastructure
- Manages IT supply inventory and orders new stock
- Demonstrates best in class customer service and effective written and verbal communication
- Performs other duties as assigned
Required Qualifications
- Bachelor’s degree in computer science, engineering, technology, or related field
- Three to five plus years relevant work experience in Information Technology
- Hands-on experience in computer network, network administration, and installation
Preferred Qualifications
- Knowledge of automated deployment systems
- Expertise in the following areas is preferred: AzureAD, Intune, JIRA, AWS, network storage, scripting via PowerShell
Skills/Abilities and Attributes
- Extensive knowledge of hardware and software systems
- Knowledge of the best practices in the industry
- Working knowledge of SharePoint setup and permissions configuration
- Working knowledge of SSO setup and configuration
- Familiarity with JAMF, Mimecast, Carbon Black and Meraki
- Understanding of Universal Print/Canon uniFLOW
- Effective time management skills with the ability to prioritize activities effectively to ensure competing priorities are appropriately triaged and handled in an acceptable time frame?
- Team oriented, with a strong ability to multi-task and work in a fast-paced environment to deadlines
- Effective written and verbal communications skills; ability to express ideas clearly and actively listen to others
- Positive attitude and strong work ethic
Physical Demands/Work Environment
- Must possess the ability to speak clearly and distinctly and hear and be understood in person and by telephone
- Must be able to work in a seated position for extended periods
- Frequently required to stand, walk, bend, twist, squat, stoop or kneel.
- Must be able to look at computer monitors and use keyboard and mouse for extended periods
The starting salary range for this position is between $69,680.00 - $87,100 per year, plus an annual bonus plan. Actual compensation will be determined by skills, experience, and relevant education or training.
Benefits
Singer employees enjoy generous paid time off, low-cost health insurance, a 401(k) plan with a company match, life and AD&D insurance, long-term and short-term disability, Snap-On tools for our techs, and continuous opportunities for learning and advancement within the company.
Equal Employment Opportunity
We are committed to building a team that includes individuals from different cultural backgrounds, ethnicities, genders, ages, sexual orientation, and physical abilities, reflecting the diversity of the communities where we work and live.