IT Support Specialist - The Fountain Group

This is a 100% onsite role. 
12 month+ contract. 
W2 candidates only, C2C not possible for this role. 
Description

• This position is assigned full-time in support of the eDiscovery function within Corporate Legal Operations and will report to the Lead Forensic Examiner.
• Provide desktop support services and troubleshooting, as well as general IT experience to Legal Ops team. 
• Execution and verification of data transfer and consolidation tasks as assigned.
• Responsible for communication of project status and escalation of issues to Lead Forensic Examiner and the larger Legal Operations team.
• Reconcile project demands with available resources and escalate any deviation from project timeline.
• Record all support activities for proper measurement of work performed.

Requirements

• 2 plus years of working in a IT environment (corporate preferred) - Microsoft O365 support. Computer imaging. PC repair.
• Basic knowledge if data processing applications (Word, Excel, PowerPoint, etc)
• Excellent verbal communication skills
• AS or BA in computer related field, computer programming knowledge or experience a plus.
• VB, Ruby, EnScript, Python or other automation programming / scripting experience a plus.