IT Support Specialist - New York University

Position Summary

NYU’s Stern School of Business has an exciting opportunity available for an IT Support Specialist. The Specialist will provide direct customer support and technical troubleshooting for the NYU Stern community. The selected candidate will support integrated information and media technology solutions including post-production for classrooms, event spaces, and office locations throughout the Stern School of Business. The Specialist will also consult with the community to understand needs, assess feasibility, and develop effective technology solutions to meet those needs.

Qualifications

The selected candidate must have a bachelor's degree in Computer Science or a related field and 2 years of relevant experience working with hardware, software, peripherals, system performance, writing programs, and with audiovisual technologies such as visual displays, projectors, cameras, microphones, editing software, etc., or an equivalent combination of education and experience. Knowledge of Windows 10, Mac OS 11, PC hardware and software, UNIX, ability to supervise technical support staff, excellent interpersonal skills, and ability to communicate technical information to a non-technical audience are also required.

Additional Information

In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $62,400.00 to USD $75,000.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.

New York University Stern School of Business is a welcoming community that inspires its members to embrace and lead change in a rapidly transforming world. We offer a collegial and supportive culture, and an excellent benefits package, which includes up to 100% NYU tuition waiver, generous vacation and holidays, health benefits, and flexible work policies. NYU and Stern offer access to a wide range of professional development resources, along with opportunities to build your career, relationships, and expand your network. NYU Stern, located in the heart of Greenwich Village and deeply connected with the City for which it is named, is one of the nation’s premier management education schools and research centers.For more information about working at NYU please visit our website at: http://www.nyu.edu/about/careers-at-nyu.html.

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity