IT Support Specialist - FCMH

We’re seeking motivated individual to join our IT team.  The ideal candidate will provide technical support to employees and assist in maintaining our company’s IT infrastructure.

Key Responsibilities:

·         Respond to and resolve IT support tickets

·         Set up and configure computer hardware, software, and network devices

·         Perform routine maintenance and updates on IT systems

·         Assist with basic network troubleshooting

·         Document technical processes and maintain inventory records

·         Carry out special tasks at IT director and Senior Network Admin’s direction

·         Interact with staff as required

·         Provide after hours support as well as weekend maintenance on a rotation basis

·         Other duties as assigned

Required Qualifications:

·         Associates degree in IT or related field, or equivalent experience

·         Basic understanding of computer hardware software, and networks

·         Strong problem-solving and communication skills

·         Ability to work in a team environment

·         Willingness to learn and adapt to new technologies

Preferred Qualifications:

·         Comp TIA A+ certification

·         Familiarity with Windows operating systems

Basic knowledge of network protocols and security practices