IT Support Specialist - Marquee Staffing
Irvine, CA 92618
About the Job
IT Help Desk Support Specialist II or III
Temp to Hire
Pay $BOE
NO Remote work available
Position Overview: This position will perform IT troubleshooting and desktop and remote support for end-users in a world-wide IT environment.
Duties and Responsibilities:
Work on IT Helpdesk support tickets to troubleshoot issues with desktop computers, laptops, printers, and cell phones
Assist onsite and remote employees with their computer and software issues with Windows (some Mac)
Software installation and basic network troubleshooting
Imaging computers and desktop/laptop setup
Document resolution and follow up with trouble tickets
Help purchase and manage hardware and software inventory
Assist other IT team members with project tasks and testing
Minimum Education:
3-8 years of experience
Associates degree or certificate preferred
Desired Training and Experience Required:
Broad knowledge of Windows client/server network environment
Strong troubleshooting skills of Windows operating system and Microsoft Office issues
Strong written and verbal communication skills
Demonstrated ability to work in teams and individually with minimal supervision
Technical aptitude to learn and follow instructions.
Strong attention to detail
Ability to research solutions and work independently on tasks
Physical Demands:
Individual should be able to carry and lift heavy objects, up to 50lbs. This position may be required to do some lifting of IT equipment.
This position primarily works in an office environment. It requires frequent sitting, standing and walking. Daily use of a computer and other computing and digital devices is required. May stand for extended periods when facilitating meetings or walking in the facilities.
Temp to Hire
Pay $BOE
NO Remote work available
Position Overview: This position will perform IT troubleshooting and desktop and remote support for end-users in a world-wide IT environment.
Duties and Responsibilities:
Work on IT Helpdesk support tickets to troubleshoot issues with desktop computers, laptops, printers, and cell phones
Assist onsite and remote employees with their computer and software issues with Windows (some Mac)
Software installation and basic network troubleshooting
Imaging computers and desktop/laptop setup
Document resolution and follow up with trouble tickets
Help purchase and manage hardware and software inventory
Assist other IT team members with project tasks and testing
Minimum Education:
3-8 years of experience
Associates degree or certificate preferred
Desired Training and Experience Required:
Broad knowledge of Windows client/server network environment
Strong troubleshooting skills of Windows operating system and Microsoft Office issues
Strong written and verbal communication skills
Demonstrated ability to work in teams and individually with minimal supervision
Technical aptitude to learn and follow instructions.
Strong attention to detail
Ability to research solutions and work independently on tasks
Physical Demands:
Individual should be able to carry and lift heavy objects, up to 50lbs. This position may be required to do some lifting of IT equipment.
This position primarily works in an office environment. It requires frequent sitting, standing and walking. Daily use of a computer and other computing and digital devices is required. May stand for extended periods when facilitating meetings or walking in the facilities.
Source : Marquee Staffing