IT Support Specialist Intern - ARCO a Family of Construction Companies

Are you an out of the box thinker?  Are you passionate about solving business problems with the latest technology?  If the answer is, “Yes!” then we have an exciting, internship opportunity for you.  Who are we?  We are ARCO, a Family of Construction Companies.  

We are looking for an Intern to work with ARCO’s Technology team in our Downer's Grove, IL office with some travel to our Chicago, IL office.  As a Technology Support Specialist Intern, you will assist all areas of the Technology department including responding to support tickets, maintaining technical documentation, and assisting with account creation. This is a great opportunity for an intern that has an interest in this field and wants to learn what it is like to protect part of an enterprise organization.

The internship program in ARCO’s Technology Department is designed to provide hands-on on enterprise environments in a practical setting. Students get an opportunity to gain insight and meaningful experience and develop additional soft skills necessary while working at ARCO.  Work part time during the school year while attending college classes.  Full time working hours available in the summer.

We are dedicated to the well-being of our associates and are proud to be consistently recognized as a Best Place to Work.

• Competitive hourly rate
• Flexible hours to accommodate your class schedule
• Medical, dental, and vision insurance coverage when you Intern or Co-op with us for at least 3 months full time
• Company sponsored lunches, and events
• Stocked kitchen with coffee, soda, and snacks

At ARCO, our first core value is to treat people fairly and do the right thing. We are committed to building and sustaining a culture that supports diversity and inclusion. We are proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment.

From recruiting, training, and hiring practices to selecting our subcontractors, we understand that diversity of all those involved in the construction process enhances our ability to deliver the best solutions to our customers. We hire the best and the brightest from across the country – constructing a team of experts in architecture, design, engineering, project management, and business services.

• Respond and resolve user support information technology requests
• Maintain technical documentation of various systems and software programs
• Deploy new hardware, software, and upgrade existing installations
• Research solutions to new problems and better solutions to existing problems
• Participate in implementing IT-based projects
• Provisioning iOS and Android Mobile Devices
• Inventorying assets
• Handling Tier 1 Support Incidents and Requests through Service Now
• Imaging Workstations
• Assist with account creation

• Candidates must be currently enrolled in a university or technical program in one of the following or a related technical field Information Technology, Computer Science, or Cybersecurity
• Must be enrolled in or completed a server or networking class in college
• Must be dependable, self-motivated, and detail-oriented and have excellent organizational and proofreading skills
• Must possess the ability to work and communicate effectively with other company personnel
• Proficiency in the Office 365 suite of products (i.e., Outlook, Word, Excel, PowerPoint) preferred
• Must be able to handle multiple priorities and operate efficiently and effectively and have good documentation and communication skills