IT Support Specialist - Aegis Aerospace

Aegis Aerospace is currently looking for a IT Support Specialist to join our team in Houston.

Did you know?

Aegis Aerospace has more than 30 years of experience in creating innovative and practical solutions to fulfill defense and space needs.

We are looking for candidates who are ready to revolutionize the space and defense industry and pioneer new technological advancements to safeguard our country.

Are you ready to Innovate, Explore, and Protect?

Primary Responsibilities:

• Perform on-site technical tasks, including installing, repairing computer equipment, network infrastructure, and software applications.
• Provide technical support to internal end-users through remote access tools to achieve first-call resolution.
• Respond promptly to trouble tickets by diagnosing and repairing network and computer hardware issues.
• Maintain inventory management and asset control.
• Manage Active Directory.
• Endpoint management and maintenance.
  

Education:
High school diploma or GED.

Special Knowledge/Skills:

• Proficiency in computer workstation setup and imaging, including Windows 10 and Windows 11.
• Familiarity with a range of computer hardware, software applications, and the Microsoft Office suite.
• Ability to detect and resolve technical problems, install, maintain, update, and repair computers and peripherals, and analyze and resolve network connection issues.
• Strong organizational, communication, and interpersonal skills.
• Ability to maintain a clean, organized server room and prioritize and address trouble tickets promptly.

Experience:
 At least one year of experience in installing, maintaining, and repairing computers and peripherals.

About Aegis Aerospace

We are a woman-owned space and technology company headquartered in Houston, TX.  Our primary objective is to support the Department of Defense and NASA in achieving their missions to defend the security of our country, reach new heights and to discover the unknown. We employ some of the brightest, most experienced engineering and technology experts in the U.S.

To learn more about Aegis Aerospace, visit our website at www.aegisaero.com.

Aegis Aerospace is an Equal Opportunity Employer /M/F/disability/protected veteran employer.