IT Support Specialist - Randstad USA
Greensboro, NC 27409
About the Job
Randstad Digital is seeking an experienced Help Desk Professional for an exciting opportunity in Greensboro, NC. This is a great opportunity to join an IT Support Team for one of the largest employers in the US.
Requirements:
- 3+ years of Help Desk experience supporting an enterprise client environment
- Solid customer service skillset, followed by exceptional troubleshooting skills and experience with basic end-user clients with Microsoft Windows 11.
- ServiceNow ticketing system experience is preferred
- ITIL 4 Foundation certification is highly preferred
- 10AM - 7PM work shift
location: GREENSBORO, North Carolina
job type: Contract
salary: $21 - 22 per hour
work hours: 8am to 4pm
education: No Degree Required
responsibilities:
This position performs analytical, technical, and administrative work in efforts to support local end-users, remote end-users, and production lines. This position is for experienced first level (Help Desk) candidates. Attention to detail is a requirement. Service Now ticketing system experience is preferred.
qualifications:
- Experience level: Experienced
- Minimum 3 years of experience
- Education: No Degree Required
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.