IT Support Specialist 2 - Georgia Department of Public Health

IT Support Specialist 2

District 4 Public Health

301 Main Street

LaGrange, GA 30240

Under general supervision, provides information system user support on a continuing basis either by phone or site visit. Analyzes, designs, and implements software modifications to meet users' needs. Evaluates and troubleshoots user problems, procedures, and requirements to streamline business processes. Provides support and installation of network, control, and data access equipment and troubleshooting of software and hardware systems. May develop and conduct training programs for software/hardware users.

All District 4 Public Health, County BOH employees are deemed essential employees in the event of an emergency. As such, you may be called on to participate in an event not limited to but including, staffing a shelter, a Specimen Point of Collection Site (SPOC) and/or Point of Dispensing site (POD). When you are called on to participate, you are expected and it will be a part of your job requirement to participate, whether the emergency occurs during or outside regular work hours.