IT Support - Potomac Distro
Lorton, VA 22079
About the Job
We are looking for a motivated and detail-oriented individual to join our team as an Entry-Level IT Support Professional. In this role, you will provide technical assistance and support to our clients, ensuring the smooth operation of their computer systems and networks. This is an excellent opportunity to kickstart your career in the IT industry and gain valuable hands-on experience.
Responsibilities:
Responsibilities:
- Assist in troubleshooting hardware and software issues for end-users.
- Provide support in setting up and configuring computer systems, including hardware and software installations.
- Assist in the installation and updating of software applications.
- Monitor and maintain computer networks to ensure optimal performance and security.
- Address user inquiries and provide technical guidance and support.
- Document and maintain records of technical issues, resolutions, and improvements.
- Collaborate with team members to identify and implement process improvements.
- Stay updated with the latest technologies and trends in the IT industry.
- Enter data into our database systems with speed and accuracy.
- Verify the accuracy of data by comparing it to source documents.
- Review and correct any errors or discrepancies in the data.
- Organize and maintain electronic and hard copy files.
- Retrieve data from the database or electronic files as requested.
- Assist in generating reports and preparing data for analysis.
- Follow all data entry procedures and protocols.
- Collaborate with team members to identify and implement process improvements.
- Ensure confidentiality and security of data at all times.
Requirements:
- High school diploma or equivalent. Certified Computer Science, Information Technology, or a related field (or equivalent experience).
- Basic knowledge of computer hardware, software, and operating systems.
- Familiarity with networking protocols and troubleshooting techniques.
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills.
- Customer service-oriented mindset with a passion for helping others.
- Ability to work well in a team environment and collaborate with colleagues.
- Strong organizational skills and ability to prioritize tasks effectively.
- Excellent communication skills, both written and verbal.
- Excellent typing skills and familiarity with data entry software.
- Strong attention to detail and accuracy.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and meet deadlines.
- Strong organizational and time management skills.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Willingness to learn and adapt to new technologies and processes.
If you are a motivated individual with a passion for technology and a desire to kickstart your career in IT support, we encourage you to apply for the role of Entry-Level IT Support Professional. Join our team and gain valuable experience while providing exceptional support to our clients. Apply today and embark on a rewarding journey in the IT industry!
About Potomac Distro:
OUR WHOLESALE VAPES AND TOBACCO PRODUCTS WAREHOUSE IS A ONE-STOP-SHOP FOR ALL YOUR SMOKING AND VAPING NEEDS. WE CARRY A WIDE VARIETY OF HIGH-QUALITY PRODUCTS, INCLUDING E-CIGARETTES, E-LIQUIDS, TOBACCO, GRINDERS, ACCESSORIES, AND MANY MORE TO PICK AND CHOOSE FROM TO BE THE BEST IN THE RETAIL INDUSTRY. OUR KNOWLEDGEABLE AND FRIENDLY STAFF IS ALWAYS AVAILABLE TO HELP YOU FIND THE PERFECT PRODUCTS FOR YOUR BUSINESS. WITH COMPETITIVE PRICES AND FAST SHIPPING, WE MAKE IT EASY TO STOCK UP ON EVERYTHING YOU NEED TO KEEP YOUR CUSTOMERS SATISFIED. ORDER FROM US TODAY AND EXPERIENCE THE CONVENIENCE OF WORKING WITH A TRUSTED SUPPLIER.
Source : Potomac Distro