IT Support at Confidential company
About the Job
Busy Pediatric Practice in Northern Virginia is seeking applicants for an Entry Level Healthcare It Support Specialist.
It Support Specialist duties will include the following:
Office Hours from 8:00 am to 4:30 pm and 8:30 am to 5:00 pm (2 shifts)
PLEASE FORWARD YOUR RESUMES WITH A COVER LETTER TO eesguerra@vapg.com
It Support Specialist duties will include the following:
- Perform the installation, maintenance, upgrade, and repairs of computer and network equipment.
- Install and upgrade Electronic Health Record Software, Practice Management Software, standard word processing spreadsheet.
- Monitor and troubleshoot hardware, software, and networking problems as they occur.
- Perform regular and on-demand system backups and recoveries.
- Assist employees with connecting to network resources.
- Assist with other administrative responsibilities as assigned.
- 2+ years of experience in a technical support environment including troubleshooting, and Utilizing Windows 8/10.
- Exceptional customer service skills and patience are a must.
- Experience in healthcare systems (EMR/HER/PM software).
- Must be able to occasionally travel between 4 offices (Fairfax, Herndon, Greatfalls, and Aldie).
- Ability to move IT equipment weighing up to 25 pounds, and occasionally up to 50 pounds.
- Associate diploma/degree
Office Hours from 8:00 am to 4:30 pm and 8:30 am to 5:00 pm (2 shifts)
PLEASE FORWARD YOUR RESUMES WITH A COVER LETTER TO eesguerra@vapg.com
Salary
Based on Experience