IT Supervisor (GIS & Business Intelligence) - City of Philadelphia

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. 
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What We Offer:
•    Impact - The work you do here matters to millions. 
•    Growth - Philadelphia is growing, why not grow with it? 
•    Diversity & Inclusion - Find a career in a place where everyone belongs.
•    Benefits - We care about your well-being.
 

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.

The Information Technology group at the Department of Licenses and Inspections (L+I IT) is responsible for supporting and maintaining systems and applications used by employees. This OIT position supports GIS and Business Intelligence operations and analytics of the Department of Licenses and Inspections and reports to the L&I Deputy IT Director, working under the IT Director. L&I promotes code compliance through education, consultation, responsiveness to public complaints, building plan reviews, licensing and permitting processes, on-site inspections, and enforcement actions. At all times, L&I’s focus is public safety.

The IT Supervisor will supervise & lead GIS & Business Intelligence Developer Analyst(s) responsible for the creation and maintenance of ETL processes around various spatial and tabular datasets, which are an essential part of a city-wide GIS and data enterprise environment.  This is performed using a combination of the ArcGIS suite of desktop products, authoring custom code in Python, and creating custom views in Oracle SQL. The IT Supervisor will also lead Business Intelligence Developer Analyst(s) in publishing web maps, model workflows, and generating statistics from the department’s relational database of permit, licensing and code enforcement records. The candidate will lead a team of GIS & BI Analysts in efforts to develop mapping, dashboard, and other business intelligence related applications to support various business processes within the department. The candidate will also train staff in the use of these applications.

Essential Functions

• Develop, edit, and maintain geospatial datasets and databases.
• Complete technical documentation of such datasets and processes.
• Analyze permit, licensing and code enforcement data for reports, dashboards, and presentations.
• Write SQL queries and construct views which support analysis and reporting.
• Prepare and execute workflows, ETL, and geoprocessing tools using Python.
• Support the extraction, transformation and loading (ETL) of data for ArcGIS Online dashboard(s), open-source Metabase Dashboards (or similar applications) to be used for reporting and statistics.
• Create and prepare miscellaneous maps and reports on an ad hoc basis for executive staff, sometimes with quick turnaround times.
• Prepare and maintain project status reports to Deputy IT Director and IT Director.
• Prepare and deliver presentations and/or training sessions on GIS and related technology, tools or procedures for departmental and City staff on as needed basis.
• Participate in meetings and events within the department and citywide GIS community.

Competencies, Knowledge, Skills and Abilities

• Proficiency using ESRI ArcGIS 10 software suite and/or ArcGIS Pro for editing, data creation, analysis and map production.
• Proficiency authoring Arcpy, Pandas, and related Python scripts for geoprocessing and automation of routines.
• Proficiency writing complex queries and joining and appending tables in Oracle SQL.
• Familiarity with ArcGIS Online map publishing and tools including, but not limited to, Web App Builder, Survey 123, and ESRI Dashboards.
• Familiarity with mobile mapping tools including ESRI’s Collector app.
• Experience with data visualization and graphics tools for the creation of dashboards.
• Ability to communicate technical processes and issues with business staff and management.
• Ability to create and maintain good working relationships and collaborations while being able to work independently and take initiative. 
• Excellent written and oral communication skills.
• Proficient in project planning and time management.
• Advanced-level proficiency using Microsoft Office 2007-current Professional Suite (Excel, Word, Powerpoint).

The following skills are beneficial, but not required:

• Experience in maintenance of versioned and non-versioned spatial data in ESRI ArcSDE 10.x
• Experience with data visualization and graphics tools for the creation of professional presentation and education materials.
• Experience working in Git and Github
• Experience with non-ESRI software to generate online and hardcopy map and data products.
• Experience with Jupyter Notebook
• Experience with municipal land records: tax assessment records; permit and licensing records; land use; etc.
• Experience with front-end application development and computer science fundamentals.
• Experience providing training, presentations or seminars

• Baccalaureate degree from an accredited college or university which has included major course work in Geographic Information Systems (GIS), Geography, Urban Planning, Public Health, Natural Resources (analytical focus), Statistics, Information Science, Computer Science, or Civil Engineering. 4-year relevant working experience if no college degree
• Any equivalent combination of education and experience determined to be acceptable by the Office of Innovation & Technology and Human Resources.

Salary Not to Exceed: 80,000

Starting salary to be determined based on experience and qualifications.

Important: To apply, candidates must provide a cover letter and a resume.

Discover the Perks of Being a City of Philadelphia Employee:
•    We offer Comprehensive health coverage for employees and their eligible dependents
•    Our wellness program offers eligibility into the discounted medical plan
•    Employees receive paid vacation, sick leave, and holidays
•    Generous retirement savings options are available
•    Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
•    Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails.
•    Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!
Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.