IT Sr. Systems Administrator - Nippon Express USA

Nippon Express Company, Ltd. was founded in 1872 in Japan and is headquartered in Tokyo.  NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world. 

Nippon Express U.S.A., Inc. was incorporated in New York in 1962 as a fully owned subsidiary of NX.  NEU provides logistics solutions and comprehensive transportation services through its international freight forwarding and logistics network, including specialized handling of air, land, sea and express packages; all types and sizes of cargo; personal effects and household goods; fragile and perishable freight; and livestock.  NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance. NEU operates at 55 locations in 27 states within the U.S., with approximately 1500 employees.  NEU has enjoyed tremendous growth and success as one of the top five international freight forwarders in the world. We connect people with products throughout the world.

We are looking to hire an experienced Sr System Administrator to manage and maintain our company’s enterprise server infrastructure.  As a Sr System Administrator, you will be responsible for managing the whole company server system and handling advanced support issues.  You will be responsible for the functional management of our servers, the processing of tasks, and the resolution of server issues.

Nippon Express USA ISD (Information Systems Division) operation supports all Nippon Express USA’s and subsidiaries’ locations in U.S.A, Canada, Mexico and Brazil.   

RESPONSIBILITIES:

• Monitors ticketing system for incoming requests and incidents with the goal to resolve regular and escalated issues efficiently.
• Improves system performance and reliability based upon system performance metrics, including capacity planning, failure detection and remediation.
• Oversees the planning and execution of server system projects and collaborates with cross-functional departments to meet business objectives.
• Installs and configures VM and server related hardware.
• Conducts regular system performance tests.
• Safeguards an organization’s computer systems and networks from security breaches, cyber threats, and vulnerabilities.
• Maintain O365 system for the end user and company.
• Develops and maintains system documentation for reference and compliance purposes.
• Performs other duties as assigned.

Salary: $84,120 - $111,396

This salary range is a good faith estimate of the expected salary range for this position, based on a wide range of factors including qualifications, experience and training, operational and business needs and other considerations permitted by law.  At NEU, it is not typical for an individual to be hired at or near the top of the range for the role.

QUALIFICATION:

Proven experience as a Sr System administrator or similar role in a large-scale environment.

Ability to:

• Plan, design, deploy and support Windows server and VMWare environment architectures.
• Design and maintain security controls for Windows server and VMWare environment infrastructure.
• Conduct system security assessments and recommend remediation actions.
• Enhance security monitoring and detection systems to identify abnormal behavior.
• Multi-task, prioritize and consistently meet deadlines, follow up and effectively use time.
• Communicate technical ideas clearly and effectively, both orally and in writing to train and provide support to users.
• Effectively carry out difficult and complex assignments, while exercising independent judgment and initiative.
• Establish and maintain good rapport and cooperative relationship with co-workers and end-users.

(In-Depth) Knowledge of:

• Windows server management knowledge such as,

Active Directory management (users, Computers, Groups Ous)

Group policy

Fundamentals of DNS, DHCP

Fundamental of Networking (Subnets, DHCP)

VMware virtualization knowledge (set up VMs, vMotion, trouble shoot VM related errors)

Basic PowerShell / batch scripting

Server backup management with Veeam, Commvault or any other major applications

*Optional: Basic Linux administration skill

*Optional: Basic AS400 server administration skill

*Optional: SAN storage administration skill

・Azure AD / O365 management knowledge such as,

Setting up conditional access on Azure AD

Overall, Azure AD operation

O365 user management and system management

• System management knowledge （Zabbix SolarWinds, Nagios etc.）
• Application patch push management system experience (BigFix or equivalent)
• Basic Network analysis tools knowledge including SolarWinds, Wireshark, basic dos commands

Education / Experience:

• Degree in computer Science, Information System, or related field or the equivalent in education and work experience.
• Minimum of 10 years work experience in large-scale environments as a system administrator
• Hands-on experience with network security such anti-hacking, anti-ransomware etc.
• Extensive experience in Active directory, VMware
• Preferred Professional certifications (e.g., VMware Certified Professional, CompTIA Server+ etc.)

   

  ENVIRONMENT AND SCHEDULING:

  • Work is performed in designated administrative office settings in Des Plains, IL
  • Must be flexible and available to work additional hours and carry an on-call phone when necessary.

   

  TRAVEL REQUIREMENTS:

   

  0-15% (occasional traveling)