IT Specialist at University of Utah
Salt Lake City, UT 84112
About the Job
IT Specialist
Job Summary
The IT Specialist is a dynamic and proactive professional dedicated to providing comprehensive IT support to our contracted clients. This individual will work in a highly professional and demanding environment, requiring a concierge-level, white-glove service demeanor.
The role demands a high level of motivation, exceptional organizational skills, and top-notch client service abilities. Responsibilities include desktop and laptop imaging, end-user deployments, software installation, conducting updates and upgrades, and troubleshooting. Additionally, the role involves transporting equipment, managing inventory and retirement of IT assets, documenting processes, and actively participating in computer-related projects such as the University security initiative rollout and toolset maintenance.
The successful candidate will engage directly with clients through face-to-face interactions, telephone, email, Microsoft Teams, or remote connections, ensuring a responsive and client-focused service. Guidance and direction will be provided by Senior Systems Administrators and department managers to facilitate the IT Specialist's integration and effectiveness within the team.
This is an ONSITE position that will require on-call responsibilities.
Responsibilities
Minimum Qualifications
Requires a bachelor's degree or equivalency or equivalency (one year of education can be substituted for two years of related work experience) and 0-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within areas of specialty.
Preferences
Special Instructions
- Posted Salary Range: $40K-55K
- Physical Requirements and Level of Frequency that may be required
Environment: Will require lifting, bending, and repetitive desk work such as typing, and long-term sitting.
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Seldom: Bending, reaching overhead.
Requisition Number: PRN40254B
Full Time or Part Time? Full Time
Work Schedule Summary: M-F 8-5 – some on call required
Department: 01555 - UIT INFRASTRUCTURE & OPS
Location: Campus
Pay Rate Range: $40,000 - $55,000
Close Date: 2/4/2025
Open Until Filled:
To apply, visit https://utah.peopleadmin.com/postings/173583
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