IT Specialist Level II - (18667) - HII Mission Technologies Division
Fort Meade, MD
About the Job
Requisition Number: 18667
Required Travel: 0 - 10%
Employment Type: Full Time/Salaried/Exempt
Security Clearance: TS/SCI with Poly
Level of Experience: Mid
This opportunity resides with Cyber & Electronic Warfare, a business group within HII’s Mission Technologies division. HII works within our nation’s intelligence and cyber operations communities to defend our interests in cyberspace. Our deep expertise in network architecture, software and hardware development, cybersecurity and the electromagnetic environment uniquely enables us to support sensitive missions for federal agency partners.
Meet HII’s Mission Technologies Division
Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense – the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that’s right for you. Apply today. We look forward to meeting you.
To learn more about Mission Technologies, click here for a short video: https://vimeo.com/732533072
Summary
Mission Technologies a division of HII - Cyber Electronic Warfare and Space (CEWS) provides full-spectrum cyber, EW and space capabilities that address today’s rapidly changing, multi-domain global security threats, and anticipate emerging threats.
Our cyber professionals are on the cutting edge of cyberspace operations, delivering cyberspace options and effects for our nation in an ever-changing threat environment. Our experts provide a full range of expertise and capabilities across the spectrum of cyberspace operations. We are an integral part of an important mission -- we go to work every day with the knowledge and pride that our accomplishments make a difference.
Cyber Electronic Warfare and Space team is currently seeking an IT Specialist II in support of an exciting new effort supporting one of our clients that is responsible for unifying the direction of cyberspace operations, strengthening DoD cyberspace capabilities, and integrating and bolstering DoD's cyber expertise.
Essential Job Responsibilities
Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems. Diagnoses, identifies, isolates and analyzes problems utilizing historical database records. May route calls to product line specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems. #LI-SG1
Minimum Qualifications
AA or other 2 year technical degree in related discipline and 3 year related experience. HS + (5) years of experience in Information Technology may be substituted for AA degree.
Minimum of five (5) years of experience in Information Technology to include:
- Establishing Video Teleconference (VTC).
- Providing support to Emergency activities providing general situational awareness of the environment.
- Perfuming routine and emergency actions and communications.
- Performing routine and emergency actions critical to Operations center support including voice communication, message routing, and voice and video conference configuration and operation.
- Providing maintenance, and controls of the systems that project on Knowledge Walls.
- Scheduling and Operating VTC and POLYCOM Teleconference.
- Identifying when equipment and infrastructure is fully operational, partially operational, or not operational.
- Performing minor troubleshooting.
- Initiating the appropriate notification procedures to address outages / degradations per relevant checklists, SOPs that specify these procedures including submitting trouble tickets #LI-SG1
Candidates Must be a US Citizen, due to the sensitivity of the work.
Must possess an active TS/SCI/Polygraph for consideration
HII is more than a job - it’s an opportunity to build a new future. We offer competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships.
Why HII
We build the world’s most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. Our diverse workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals.
Recognized as one of America’s top large company employers, we are a values and ethics driven organization that puts people’s safety and well-being first. Regardless of your role or where you serve, at HII, you’ll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career.
Together we are working to ensure a future where everyone can be free and thrive.
Today’s challenges are bigger than ever, and the nation needs the best of us. It’s why we’re focused on hiring, developing and nurturing our diversity. We believe that diversity among our workforce strengthens the organization, stimulates creativity, promotes the exchange of ideas and enriches the work lives of all our employees.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
Do You Need Assistance?
If you need a reasonable accommodation for any part of the employment process, please send an e-mail to buildyourcareer@hii-co.com and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call 1-844-849-8463 for assistance. Press #3 for HII Mission Technologies.