IT Solutions - Technical Analyst at Northwest Software, Inc

This is a long-term position, State Govt project, one of our major clients based out of Salem, OR.

Responsible for analyzing and designing solutions to networking issues, providing technical support to other departments, as well as troubleshooting, diagnosing and solving issues with both hardware and software.

The purpose of this request is to procure an Analyst for our client Transportation department's Field Operations Services Information Systems team.

The primary tasks the contractor shall perform are:

Elicit, gather, and document requirements

Document business as-is/to-be processes and identify problems, gaps, and project objectives

Research potential system solutions that would meet business operational needs

Create test plans, test cases, and execute testing

Record defects and retest bug fixes

Refer to accompanying Skillset List.

The resource must have Mandatory advance skillsets with:

Microsoft Office tools such as Outlook, Word, and Excel

Ability to communicate clearly in verbal and written form

Demonstrated experience eliciting and documenting system requirements

Demonstrated experience performing as-is/to-be process/system analysis

Demonstrated experience creating test plans, test cases, and executing testing

Knowledge and experience with Intelligent Transportation Systems or software

As-Is/To-Be Process/system Analysis

Eliciting Requirements

Test Plans/Cases

Microsoft Office

Preferred Skillsets:

Knowledge and experience with Intelligent Transportation Systems or software systems that support Transportation Agency maintenance and operations processes

Education:

May require a bachelor's degree and at least 9 years or equivalent experience in a related area.

Familiarity with standard concepts, practices, and technologies in the field.

A certain degree of creativity is required.