IT Project Manager, Lead - The Salvation Army Eastern Territory

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

We are the largest non-governmental provider of social services in America and every year, we help over 30 million Americans overcome poverty, homelessness, addiction, economic hardships, loneliness, and exploitation through a wide range of programs and services.

The Information Technology (IT) Project Manager (PM) Lead will manage assigned technology Projects within The Salvation Army Eastern Territorial Headquarters Information Technology (IT) team. This Lead PM will be responsible for end-to-end project related tasks/activities, including project scoping, project team planning, scheduling, risk identification and mitigation, etc, and challenges assigned by the Territorial IT Director, Portfolio, Program, and Project Management.

This position requires approximately 35 hours of work per week and may be eligible for a hybrid work arrangement.

• Adhere to Project Management Office (PMO) processes and procedures for end-to-end project and service delivery for assigned Projects and Special initiatives.
• Partner with Critical/Key Project stakeholders to validate business needs, priorities, and challenges and secure approvals for PMO Project Artifacts.
• Create Project Lifecycle artifacts, such as Project Charter, Business Requirements Documentation, Project Scope Documentation, RACI Chart, Project Schedules using MS Project and Project Business Process Flows, as needed.
• Serve as primary Leader for specific assigned Project Team that will deliver as solution to a defined business problem.
• Responsible for Meeting Coordination, including Agendas. Ensuring all relevant stakeholders are in attendance.
• Leverage effective oral and written communication skills to identify critical risks and issues that require immediate attention.
• Facilitate and monitor ongoing project activities/tasks between various THQ departments, commands/divisions, as needed.
• Manage project status reporting for assigned Projects.
• Coordinate, manage stakeholder (including outside vendors on occasions) meetings and coordinate activities between all involved departments.
• Manage assigned projects from beginning to end, including status reporting, issue tracking, verification
• Create Project/Process related documentation, presentations, and other required documents.
• Capture meeting minutes, update Project Schedule related tasks/activities, as needed via Monday.com.

• Bachelor's degree in a related field (Computer Science, Computer Information Systems, or Information Technology) preferred
• 7 + of IT/Software Project Management with 3-5 years of infrastructure experience and PMI PMP Certification preferred
• SAFe, CSM, or Agile certification preferred with at least 3 years of experience.
• Problem Solving, Excellent Communications, and willingness to learn innovation, methodology, and/or technology.
• Ability to troubleshoot issues that are identified during Project, as needed.

What We Offer

• Generous Medical, Dental, Vision Benefits
• TSA paid Life Insurance for Employees
• Additional life insurance options for employees
• On-site cafeteria
• Paid Time Off – Vacation, Sick, Personal days
• 403(b) retirement savings plan
• Non-contributory Pension Plan
• Professional Development
• Education Assistance
• Free, on-site Fitness Center
• Federal holidays
• Opportunities to give back and support our communities

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.