Senior IT Project Manager

Position Overview

We are seeking an experienced Senior Project Manager to join our IT team in a hybrid work environment. The ideal candidate will be a strategic thinker with proven ability to manage multiple complex projects while maintaining high standards of delivery. This role will immediately oversee several critical enterprise-wide initiatives spanning multiple subsidiaries and international operations.

Key Responsibilities

• Lead and manage multiple concurrent IT projects with minimal supervision
• Develop and maintain comprehensive project plans, timelines, and budgets
• Track project progress, milestones, and deliverables
• Navigate the full Software Development Life Cycle (SDLC)
• Communicate effectively with stakeholders across all organizational levels
• Negotiate project scope, resources, and timelines
• Identify and mitigate project risks

Current Strategic Initiatives

Service Operations Standardization Project

• Lead initiative to standardize service operations across 10 subsidiaries
• Develop comprehensive preventative maintenance standards
• Establish unified KPIs and system modification protocols
• Collaborate with key stakeholders including:
  • Director of Service Operations
  • Subsidiary Presidents and Service Management teams
  • Operations, IT, and HR departments
  • Legal team for service compensation structuring

Logistics Optimization Project (Phase 2)

• Manage vendor relationship for freight carrier invoicing optimization
• Oversee specialized payment processing improvements
• Work closely with:
  • IT Department
  • Head of Operations
  • Logistics Director
  • CFO

Credit Card Data Security Compliance Project

• Lead implementation of online vendor solution for credit card processing
• Ensure compliance with data security standards
• Coordinate across multiple entities:
  • International affiliates (Canada, Mexico, Brazil, and Chile)
  • Technical Support Centers
  • National Accounts
  • All subsidiary operations
  • IT and Operations departments

Required Qualifications

• 5+ years of IT project management experience
• Extensive knowledge of SDLC methodologies
• Strong leadership and team management skills
• Excellent negotiation and stakeholder management abilities
• Proven track record of successful project delivery
• Superior organizational and time management skills
• Experience with international project coordination preferred
• Understanding of compliance and regulatory requirements
• Background in service operations or logistics a plus

Work Environment

• Hybrid position requiring 3 days per week on-site
• Fast-paced, collaborative environment
• Cross-functional team interaction
• Multi-subsidiary coordination
• International stakeholder engagement

Interview Process

Candidates should be prepared to:

• Provide examples of previous project work
• Demonstrate project planning capabilities through practical exercises
• Discuss experience managing complex IT initiatives
• Show expertise in stakeholder management across multiple organizational levels
• Present approach to managing concurrent complex projects