IT Project Manager - SHI International Corp.

Job Summary:

The IT Project Manager coordinates the work of project teams to produce/enhance applications and services. The core elements of the job include organizing people and time to ensure projects are seen through from inception to completion. The Project Manager plans, monitors and reports on the project with project management tools, following agile development practices. The Project Manager is the bridge between all parties involved with a project including developers, product owners, and stakeholders.  The Project Manager is responsible for coaching these users/groups, ensuring they can properly perform their roles and responsibilities related to the project. 

 

This position is required to report to the SHI Austin office location as determined by SHI management.  

About Us:

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

 

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours. 

Responsibilities:

Include, but are not limited to:

• Organize and facilitate project and scrum events
• Create, present and revise project goals & scope as necessary
• Coach and mentor all parties on their roles and responsibilities related to a project
• Coach and mentor product owners on maintaining a product backlog
• Coach and mentor development teams to be self-organized and effective
• Assist in removing any obstacles blocking project/sprint progress
• Communicate project progress & deliverables to relevant stakeholders
• Manage and ensure accuracy for projects using project management tools such as Jira, DevOps, and MS Project

Qualifications:

• Bachelor's degree IT or Computer Science preferred, or Engineering preferred, or 4 years in a project manager or scrum master position
• 3 years' experience in a project manager/project coordinator role
• 2 years' working in an agile scrum environment
• Knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
• Knowledge of agile methodologies and frameworks, ideally scrum
• Basic knowledge of software development processes and procedures
• Experienced with data flow and architecture diagraming including process documentation
• Experience with complex analytical problem solving in a fast-moving, constantly evolving high-growth environment
• Strong verbal and written communication skills – Ability to communicate technical concepts and ideas to any audience.
• Experience working on software integration projects
• Experience working on process design involving cloud applications
• Experience working on projects solving for technical requirements & process design

Required Skills:

• Strong communication skills (written, verbal, presentation)
• The ability to effectively communicate with people in varying job roles including developers, analysts, product owners, application users, and company leadership
• Understanding the fundamentals of iterative and incremental development
• Strong follow up skills and experience holding project teams accountable to quality
• Strong understanding of the dynamics of cross-functional teams, with the ability to creatively problem solve
• Time management and organization skills
• Proficiency in MS office tools – Outlook, Word, Excel, PowerPoint, Teams

Preferred Qualifications/Skills:

• 1 year experience in a Scrum Master role
• Experience in IT delivery and operations
• Experience in organizing a team
• Experience with multiple project management methodologies (Waterfall, Agile, etc.)
• Experience with project management tools, ideally Service Now

Certifications Required:

One of the following certifications is required for this role. If the selected candidate does not posses the certification upon application, they will be required to attain it within 6 months of beginning in the role.

• Scrum Certification
• PMP Certification

Additional Information:

• The estimated annual pay range for this position is $65,000 - $120,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status